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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great online bank

Great bank account, easy to use and set up new accounts.the only thing it is missing is the ability to do joint accounts and pay money / cheques into the account Reviewed on: 9th February 2025

Easy to open, easy to us and, stress free

Easy to open, easy to us and, stress free Reviewed on: 9th February 2025

Great service no hanging around on the phone and thi...

Great service no hanging around on the phone and things sorted out quickly. Reviewed on: 9th February 2025

Chase provides me with simple easy everyday banking,...

Chase provides me with simple easy everyday banking, with added benefit of great saving rates, cash back and round up. Reviewed on: 9th February 2025

Easy banking

Since moving to chase, banking and managing my money has been so easy. I enjoy seeing my top up bud, knowing I can treat myself at some point. Reviewed on: 9th February 2025

Best banking

Chase bank is an excellent bank with many advantages over other banks. They are always, quickly and easily contactable with knowledgeable staff. I recommend them to as many people as possible. Reviewed on: 8th February 2025

Simple, perfect works and no issues

Simple, perfect works and no issues Reviewed on: 8th February 2025

great bank and excellent support.

great bank and excellent support. For an online bank it is really impressive. Reviewed on: 8th February 2025

Modern current account

A very modern current account compared to many other providers - I love that it updates you straight away when you spend anything and warns you in advance of upcoming direct debits. Very easy to use and share your details to others when making payment. Reviewed on: 8th February 2025

Quick response, useful features

Always quick to respond to queries in the app, and very helpful. Lots of useful little features such as the currency converter and the ability to see where your money has been spent - and to compare to previous months Reviewed on: 8th February 2025

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