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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

It’s the best bank that it’s easy to navigate on the...

It’s the best bank that it’s easy to navigate on the app and use, it rewards with cash back and round ups that gives you a rewards and all adds up Reviewed on: 6th February 2025

Super bank

Great app, lots of great benefits, and very easy to deal with Reviewed on: 6th February 2025

Excellent rates and an easy to use app

Excellent rates and an easy to use app, which even for me, 70+ Reviewed on: 6th February 2025

Chase are a really good bank with lots of rewards bu...

Chase are a really good bank with lots of rewards but also the app is extremely easy to use and navigate around. Have recommended Chase to family and friends. Reviewed on: 6th February 2025

Very easy to use and fast would recommended to my fr...

Very easy to use and fast would recommended to my friends and family Reviewed on: 6th February 2025

Great bank, good rewards, easy to use app.

Great bank, good rewards, easy to use app. Reviewed on: 6th February 2025

Great rates, great customer service.

Chase customer service are very prompt and were extremely helpful to me when a merchant didn’t recognise chase as a bank during a finance application and got it resolved very quickly. Cashback and interest on savings generally beats every high street bank and chase make you feel a lot more like a client than a customer or account number. Reviewed on: 6th February 2025

Card scam

Had a taxi company take 1000 euros from my account for a 28 euro journey, called chase and they raised a dispute and put the money back in my account the next day as a temporary measure until the dispute was over, informed 2 months later dispute was over and all was resolved. Reviewed on: 6th February 2025

Chase current account

Easy to use card that earns cash back on what you spend both in the UK and abroad. I also have a saver account that has a good rate of interest. The app notifies you of any purchase made so it is easy to track your spending I would recommend this product to family and friends. Reviewed on: 6th February 2025

Simple banking

best banking app I've had, really simple and reliable. Banking products are also straight forward and clear. Reviewed on: 6th February 2025

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