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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Love the account

Love the cash back in my account, easy to use, so easy to contact them if i need to, can use all over the world free and get cash out if i need to. Reviewed on: 6th February 2025

Fantastic bank, great app

Fantastic bank, great app, easy to use abroad with no hidden charges, very responsive consumer team Reviewed on: 6th February 2025

Responsive Service that is Easy to use

Very easy to deal with and responsive including excellent app that is quick to update and inform and puts you as the customer in control but with support if needed!! Reviewed on: 6th February 2025

Good account

Good account - only issue is lack of ability to encash (the very occasional) cheques. Reviewed on: 6th February 2025

I have only had great experiences from all aspects,...

I have only had great experiences from all aspects, other UK banks could learn from Chase. Reviewed on: 6th February 2025

Very easy app

Very easy app and they pay 1% cash back on purchases plus reasonable rate on savings Reviewed on: 6th February 2025

If you looking for a great current account provider...

If you looking for a great current account provider then I'd recommend Chase. I like the round up feature and the 1% cash back up to £15 a month subject to paying £1,500 a month into your account is fantastic. The only draw back is some of the other feature on the current account and especially the savings account aren't as good as they used to be. You no longer get 1% AER on the money in your current account and the savings account AER is increasingly falling back in line with other major banks. Reviewed on: 6th February 2025

A brilliant web based bank with savings cash back an...

A brilliant web based bank with savings cash back and ISAs in one place Reviewed on: 6th February 2025

perks and prompt service

The best customer service any time of day or night. Also, the savings boosts given and the cashback perks are fantastic. Chase is definitely my preferred bank Reviewed on: 6th February 2025

Banking with Chase is effortless

Banking with Chase is effortless, it's easy to move money between accounts whilst all the while being safe and secure. Chase offers good interest on all their accounts Reviewed on: 6th February 2025

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