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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Everything is so quick and easy to use.

Everything is so quick and easy to use. If you need to transfer larger amounts for purchases, the telephone call is quick, easy and very professional. Reviewed on: 6th February 2025

They have a simple great App, easy to use.

They have a simple great App, easy to use. I also love their simple 1% cashback too. Reviewed on: 6th February 2025

Easy to use

Easy to use and I like the ability to transfer money between my current and saving account. It is also immediate Reviewed on: 6th February 2025

Easy to use app, good interest rates

Easy to use app, good interest rates Reviewed on: 6th February 2025

Super easy app to use

Super easy app to use and navigate. On the rare occasion I’ve had to speak to customer services they have been knowledgeable and sorted my query/issue without any need for me to have to contact them again Reviewed on: 6th February 2025

Easy to use and great rate of interest on current ac...

Easy to use and great rate of interest on current account Reviewed on: 6th February 2025

Great value account

Great value and convenient to use, plus 1% cash back. Reviewed on: 6th February 2025

been with chase for over 2 years,loved my roundups

been with chase for over 2 years,loved my roundups earning 5% and i make good use of the 1%cashback.i have contacted chase on a couple of occaisions to do with security checks and all was dealt with politly and very proffesionally for me. Reviewed on: 6th February 2025

As smooth as silk.

Every transaction is notified to me immediately by text so I know exactly what is happening. It is easy to move money from one account to another. Everything is as smooth as silk. Reviewed on: 6th February 2025

Great bank with great benefits and excellent custome...

Great bank with great benefits and excellent customer service. Reviewed on: 6th February 2025

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