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Chetwood Bank: Savings reviews

4.63
Based on 742 reviews, last reviewed 7th May 2025
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Latest highest rating:

5

My Chetwood savings account is easy to manage online... My Chetwood savings account is easy to manage online, and gives competitive interest rates. Reviewed on: 7th May 2025
IAN FORBES's avatar
IAN FORBES

Latest lowest rating:

1

Couldn't get started with Chetwood Bank. Couldn't get started with Chetwood Bank. In the end, I had to give up and take my savings elsewhere. Reviewed on: 22nd January 2025
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Savings

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Chetwood Bank Savings reviews (742)

Easy to set up, simple to use and good interest rate.

5
Easy to set up, simple to use and good interest rate. Reviewed on: 22nd January 2025

Chetwood Bank Easy Access Saver

5
Chetwood Bank Easu Access Saver provides an excellent rate of interest. The app is really easy to use, and when I need to transfer funds, the money is in my current account within 24 hours. I’m very pleased with the service I receive. Reviewed on: 22nd January 2025

I believe I first heard of Chetwood through Money Su...

5
I believe I first heard of Chetwood through Money Supermarket. I was impressed with the info so I applied for an account. I supplied all the requirements & was accepted immediately. I then completed the remaining requirements & I was up & running within a few hours. I recommended Chetwood to my daughter in law & my wife. I'm unsure, at time of writing if my daughter now has an account, but my wife certainly has. My wife asked, via the secure message line, to change her depositing bank details & obviously after security checks, the change was arranged within 48 hours. We are both very impressed with Chetwood. Thank you. Reviewed on: 22nd January 2025

The customer service was actually very good once I g...

3
The customer service was actually very good once I got in touch. The issue was with the website and layout of the account. There was no notification that it was my account, it did not have my name on it anywhere, when printed out or downloaded, so I couldn't use it to verify my identity when I needed to or prove it was my account, which I was asked to do. This meant I had to contact you in writing to ask for it to be downloaded my name on. That took time and led to a delay in getting a mortgage. It would've been better if the account has my name on in the statements instead. Reviewed on: 22nd January 2025

Efficient company but rate could be better

4
Initially an attractive rate but disappointed when the rate was reduced even though the Bank of England's rate had hardly changed. Easy to use web site and account efficiently handled. Reviewed on: 22nd January 2025

Login screen doesn't allow rightclicking which cause...

3
Login screen doesn't allow rightclicking which causes accessibility problems and so doesn't support password managers. One withdrawal a day kind of sucks Reviewed on: 22nd January 2025

It was very simple to open the account.

4
It was very simple to oopen the account. Haven't used it much as yet. Reviewed on: 22nd January 2025

It was nice and easy to open the account.

5
It was nice and easy to open the account. The communication is good and the rate is very competetive. Overall is a great value for money. Reviewed on: 22nd January 2025

Good savings rate but delayed withdrawals

4
The savings rate is good, but i would prefer instant withdrawal rather than having to wait until the next working day to receive my money; this is especially annoying at the weekend. Reviewed on: 22nd January 2025

High interest- easy to use website.

5
High interest- easy to use website. Excellent customer service. Answered my query promptly. Reviewed on: 22nd January 2025

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