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Chetwood Bank: Savings reviews

Name: Savings
Rating: 4.63 (744 reviews)

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4.63

Based on 744 reviews, last reviewed 22nd Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

24%

Latest highest rating:

5

My Smartsave account was moved to the Chetwood brand My Smartsave savings account was just moved to come under the Chetwood brand - the change was seamless and the new Chetwood web site looks simple and ... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

Couldn't get started with Chetwood Bank. Couldn't get started with Chetwood Bank. In the end, I had to give up and take my savings elsewhere. Reviewed on: 22nd January 2025

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About this product

Chetwood Bank Savings reviews (744)

Review of the Chetwood Bank, Savings:

Great rate, easy withdrawals.

Nice easy recent transfer to Chetwood. Best rate on the market, and fast smooth withdrawals when I've needed to. No app, but mobile access via browser is easy enough. Reviewed on: 9th February 2025

Excellent rates but statements not satisfactory

Tried to print a statement as I needed proof of savings but it didn’t have any date then asked customer services how to request a proper statement but had no response Reviewed on: 22nd January 2025

Chetwood offered the best rate without provisos

Chetwood offered the best rate I could find without unhelpful provisos such as reduced interest in a month where some of my savings are withdrawn Reviewed on: 22nd January 2025

Account relatively simple to apply for and set up.

Account relatively simple to apply for and set up. Not an App Only bank. Reviewed on: 22nd January 2025

Opened account easily, good rate of interest.

Opened account easily, good rate of interest. Reviewed on: 22nd January 2025

Good rate of interest and customer experience.

Good rate of interest and customer experience. Would be even better wigh an app. Reviewed on: 22nd January 2025

Quick query response

Quick to respond to email query. Shame there’s no app. Security appears to be good. Haven’t really used them much as I am a new customer Reviewed on: 22nd January 2025

Account set up

Very straight forward and easy to use Application process for a New to Bank customer. Reviewed on: 22nd January 2025

I am really pleased with my Chetwood Bank account.

I am really pleased with my Chetwood Bank account. The website is a dream to use and all my transactions have been actioned very promptly. The interest rate is competitive and I look to be having my savings with them for a long time. Looking forward to them introducing additional savings accounts as they become more established. Reviewed on: 22nd January 2025

Easy account to open

Easy account to open, good interest rates, easy to negotiate on line Reviewed on: 22nd January 2025

An App would help!

Like many of us, these days it is much easier to use Apps and as far as I understand, there is not one for this account. If there was, it would have been given an 'excellent' rating. Reviewed on: 22nd January 2025

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