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Chetwood Bank: Savings reviews

Name: Savings
Rating: 4.63 (744 reviews)

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4.63

Based on 744 reviews, last reviewed 22nd Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

24%

Latest highest rating:

5

My Smartsave account was moved to the Chetwood brand My Smartsave savings account was just moved to come under the Chetwood brand - the change was seamless and the new Chetwood web site looks simple and ... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

Couldn't get started with Chetwood Bank. Couldn't get started with Chetwood Bank. In the end, I had to give up and take my savings elsewhere. Reviewed on: 22nd January 2025

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About this product

Chetwood Bank Savings reviews (744)

Review of the Chetwood Bank, Savings:

Great rate, easy withdrawals.

Nice easy recent transfer to Chetwood. Best rate on the market, and fast smooth withdrawals when I've needed to. No app, but mobile access via browser is easy enough. Reviewed on: 9th February 2025

I am a new customer so based on my short time with C...

I am a new customer so based on my short time with Chetwood I’ve had a good experience. I have had the need to contact customer services who dealt with my query promptly and clearly. Reviewed on: 22nd January 2025

Easy to open the account.

Easy to open the account. Very simple and straightforward. Reviewed on: 22nd January 2025

Great banking experience so far.

Great banking experience so far. Any questions I’ve had have been answered quickly and it was a very easy set up to get me up and running with Chetwood. Reviewed on: 22nd January 2025

Good savings account, high interest rate than most...

Good savings account, higher interest rate than most accounts around at the moment and was recommended through Martin Lewis. Easy to sign up and create the account. Would be helpful if there was an app but the online banking is easy to use too. Reviewed on: 22nd January 2025

easy online web-site to operate.

easy online web-site to operate. Phone communication if necessary efficiently and speedily attended to. Reviewed on: 22nd January 2025

Transferred this year from my other savings account.

Transferred this year from my other savings account. Getting more for the value of my money and it’s easily accessible. Would highly recommend to other people. Customer service has been great to Reviewed on: 22nd January 2025

Quick to set up and easy to use.

Quick to set up and easy to use. Have to request money back a day before I expected when first used. Reviewed on: 22nd January 2025

It is really too early to say.

It is really too early to say. Not withdrawn funds yet. Reviewed on: 22nd January 2025

Great rates, good web platform, would like to see a...

Great rates, good web platform, would like to see a mobile app Reviewed on: 22nd January 2025

Positive experience with minor inconveniences.

I like that the easy access savings account provides a good interest rate and the online account is easy to use. Initially I was unsure how to pay money into the account as I could not find my details in the online account, instead they had been emailed to me. I'd prefer to access them through the account. Also the lack of an app is slightly inconvenient but I've found the online platform to work very well. Reviewed on: 22nd January 2025

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