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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4869 reviews)

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4.90

Based on 4,869 reviews, last reviewed 16th Apr 2026

88200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

So glad I have found Close Brothers Savings! I've now been with Close Brothers savings for some time, and I have found it a very positive experience. Their products offer a great rate of interest... Read more Reviewed on: 16th April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4869)

Transferring ISA from another provider - was kept in...

Transferring ISA from another provider - was kept in touch with the progress all the way to completion Reviewed on: 12th April 2025

Close Brothers Savings Online

Close Brothers Savings provide online access Term accounts of the type and duration that I prefer, with comparatively good interest rates. Logging in and obtaining specific account information from their website is clear and efficient. Reviewed on: 12th April 2025

Excellent bank with great customer service and compe...

Excellent bank with great customer service and competitive rates. Reviewed on: 12th April 2025

Opened a long fixed rate Isa and the whole process w...

Opened a long fixed rate Isa and the whole process went smoothly plus confirmation information was excellent. Reviewed on: 12th April 2025

Very helpful on the telephone and quickly contacted...

Very helpful on the telephone and quickly contacted afterwards to advise of the decisions made. Reviewed on: 12th April 2025

I have received excellent service when I have needed...

I have received excellent service when I have needed to telephone Close Brothers, there interest rates are always good for savings, I have been a customer for years now and I recommend my daughter to save with them also my sister and they are both happy with close brothers one year bonds we trust them to deliver and they do Reviewed on: 12th April 2025

Can’t fault them.

Can’t fault them. Very responsive. Reviewed on: 12th April 2025

Support for the oldies!

Delighted that they still provide paper copies for us - the ‘golden oldies’! Reviewed on: 12th April 2025

Close Brothers always understand my instructions

The website is clear and easy to understand, communication about my savings is always on time and clear. Transactions very easy too. Close Brothers always understand my instructions. Reviewed on: 12th April 2025

Prompt and polite return to queries.

Prompt and polite return to queries. Reviewed on: 12th April 2025

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