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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4869 reviews)

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4.90

Based on 4,869 reviews, last reviewed 16th Apr 2026

88200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

So glad I have found Close Brothers Savings! I've now been with Close Brothers savings for some time, and I have found it a very positive experience. Their products offer a great rate of interest... Read more Reviewed on: 16th April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4869)

When contacting by phone my call was answered immedi...

When contacting by phone my call was answered immediately with no long wait listening to a recorded message.My question was answered to my complete satisfaction and I was impressed with the representative’s knowledge. Reviewed on: 11th April 2025

Contacting staff is always a pleasant and profession...

Contacting staff is always a pleasant and professional experience, their knowledge is first class when dealing with ISA questions. Reviewed on: 11th April 2025

We were supposed to give a minimum of 10,000 to star...

We were supposed to give a minimum of 10,000 to start a bond. We gave over 5,000 and it was accepted. Reviewed on: 11th April 2025

Very competitive interest rates.

Very competitive interest rates. Easy to contact customer service, even by phone.. Friendly and effective assistance Reviewed on: 11th April 2025

Top performer

On top of their game regarding savings and investings . Trustworthy and in the lezgue of their own . Reviewed on: 11th April 2025

Got one of the best rates going for a fixed term ISA.

Got one of the best rates going for a fixed term ISA. Setting it up was easy and subsequent communication has been good. Reviewed on: 11th April 2025

Excellent customer service

Held a fixed rate bond for 2 years and just reinvested for a third. Customer service always been good with excellent support and communication. Reviewed on: 11th April 2025

Well-oiled machine

Everything went smoothly and the communication was good. Reviewed on: 11th April 2025

The internet based application was straight forward...

The internet based application was straight forward and easy to navigate. Reviewed on: 11th April 2025

Excellent

Straight forward to deal with, and you can actually speak to customer services, which is rare these days! Reviewed on: 11th April 2025

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