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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4862 reviews)

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4.90

Based on 4,862 reviews, last reviewed 7th Mar 2026

87500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

Good website, easy application process, competent ad...

Good website, easy application process, competent administration of any customer contact, reasonable range of product options. Reviewed on: 11th February 2026

Brilliant to be able to sort out transfers and new a...

Brilliant to be able to sort out transfers and new accounts quickly , by telephone with no fussing . Reviewed on: 11th February 2026

A safe home for your money!

Always helpful, telephone answered quickly and staff able to cope with any queries. Reviewed on: 11th February 2026

Easy to open and navigate account.

Easy to open and navigate account. Staff polite and helpful. Good communication about offers, products and updates on my savings. I previously had a savings account with them via Hargreaves but got a better rate contacting them direct. Reviewed on: 11th February 2026

Top Quality Service

Top quality, professional company with a very easy to use on-line service and great savings/investment products Reviewed on: 11th February 2026

Good customer follow up when I did have a problem

Good customer follow up when I did have a problem Reviewed on: 11th February 2026

Help and efficient bank

Alway very helpful and efficient. Reviewed on: 11th February 2026

Open an account easily with seamless transfering acc...

Open an account easily with seamless transfering account Reviewed on: 11th February 2026

Easy process comfortable using the web site.

Easy process comfortable using the web site. Confidant staying with Close Brothers year on year. Reviewed on: 11th February 2026

Very helpful staff.

Very helpful staff. Particularly go out of their way to assist older customers who may not be so au fait with it Reviewed on: 11th February 2026

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