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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4870 reviews)

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4.90

Based on 4,870 reviews, last reviewed 21st Apr 2026

88100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Good all round. . Have used this company for several years for savings. Very easy procedure to apply online. Always keep you up-to-date by email and post. And easy t... Read more Reviewed on: 21st April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4870)

Happy customer

Easy to engage with, good information and it is straightforward. Good rates of savings. Reviewed on: 18th February 2024

Comfort and Reliability

Competitive rates and excellent service Reviewed on: 18th February 2024

Excellent customer friendly bank.

Excellent customer friendly bank. Easy to use online banking service with very good interest rates on your money. Reviewed on: 18th February 2024

Straightforward from start to finish.

Straightforward from start to finish. All questions answered to my satisfaction. Professional and polite Reviewed on: 17th February 2024

Close Bros offers competitive interest rates

Close Bros provide a range of saving products at competitive interest rates usually well above the market average. Credit rating is good. Customer service agents are always polite, helpful and provide solutions. Reviewed on: 17th February 2024

Easy to talk to a human by telephone and reliable in...

Easy to talk to a human by telephone and reliable information and actions. Good interest rates on fixed periods. Reviewed on: 17th February 2024

Setting up the account was straightforward and hassl...

Setting up the account was straightforward and hassle-free. Also the interest rates were very competitive. Reviewed on: 17th February 2024

Excellent interest rates and good customer service

Excellent interest rates and good customer service Reviewed on: 17th February 2024

Only two things count for me.

Only two things count for me when it comes to choosing which bank to hold my savings. One is the interest rate for customers and the other is the way in which the staff deal with problems that sometimes arise. Close Bros score highly in both. Reviewed on: 17th February 2024

Easy to deal with

Very prompt with simple systems that are straightforward and easy to deal with Reviewed on: 17th February 2024

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