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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4862 reviews)

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4.90

Based on 4,862 reviews, last reviewed 7th Mar 2026

87500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

Worthy Award Winner

Staff are always helpful and rates competitive. Reviewed on: 18th January 2022

Straightforward Savings

Easy to use online. Easy to get help if needed. Not so fast to reduce savings rates as most banks. Very satisfactory in all ways. Reviewed on: 18th January 2022

An easy company to deal with

You always feel secure in any transaction you have with Close Brothers. When help is needed it is always professionally given. Reviewed on: 18th January 2022

Efficient service

Efficient at all stages of the process. Reviewed on: 18th January 2022

Very efficient and professional

My experience of Close savings has been very positive. Although online and distant I have been kept up to date on all my transactions Easy on the nerves Reviewed on: 18th January 2022

Excellent customer service

Set up a fixed term saving scheme with Close Bros. Easy to access on line account but with the right security. No hard sell but efficient staff to assist you if needed. Everything was easy to do with this company and a good rate too. Very happy with them. Reviewed on: 18th January 2022

Good company

Close Bros does what is says on the tin - very pleased to be saving with them. Reviewed on: 18th January 2022

Simple and efficient

Very simple to set up an account and efficient service when moving funds. Reviewed on: 18th January 2022

Clear and easy to follow site

Staff helpful if clarification is required Reviewed on: 18th January 2022

Professional and reassuring service

I have been impressed by Close Brothers' support and professionalism. Knowing that my money is safe in their hands is important at this time, and this bank have put my mind at rest in this point. Reviewed on: 18th January 2022

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