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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Always professional and helpful

Very friendly staff. Products presented clearly. Responses always prompt Reviewed on: 6th February 2020

Good Service and interest rate

Close Brothers offer better interest rates than all the high street banks. Reviewed on: 6th February 2020

Personable and professional

Good responsive customer service Reviewed on: 6th February 2020

Excellent Investment Plans

I have invested with Close Brothers in Savings with good rates and interest payments etc are always in time. I have not had any mistakes made by Close Brothers savings that i have had to contact them. Reviewed on: 6th February 2020

Reliable and fair

Needed to speak about an account as there was a misunderstanding. they were easy to contact and quick to resolve problem. Reviewed on: 6th February 2020

Extremely professional and efficient

The products available through Close Brothers are very competitive year on year. What gives them the edge over their competitors is the efficiency and professionalism of their client relations. I have recommended them to colleagues and friends on numerous occasions. Reviewed on: 6th February 2020

Excellent and consistent savings rates

I have invested with Close Bros for nearly 20 years. Their customer service is both efficient and courteous and they always have rates that are near the top of the comparison charts, Reviewed on: 6th February 2020

Great service - good rates

I have a number of accounts with Close Brothers. Their rates are very competitive and the service I receive is always spot on. Best saving organisation that I deal with. Reviewed on: 6th February 2020

Amazing service

Close Bros customer service is second to none. Calls are answered without delay by courteous and helpful personel who are knowledgable about their excellent personal savings products. Reviewed on: 5th February 2020

Great Company.

We wanted to lock away some of our savings and chose Close Brothers , after reading that they were covered by the financial up to well above our amount we applied and went ahead , they were very helpful and professional and we feel we made the right decision . Reviewed on: 5th February 2020

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