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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Clear and concise letters on what I am entitled to when investing money with them.

Easy to us website and letters sent to me giving the information I require. Reviewed on: 10th January 2020

Efficient firm to deal with

Regular updates and good telephonic links. Reviewed on: 10th January 2020

A feeling of Security

Close Brothers was recommended to me by a friend and I have been very satisfied with their savings rate as well as feeling I was in a safe pair of hands. Reviewed on: 10th January 2020

Better than most

Over the years I have been well served by Close Brothers savings Reviewed on: 10th January 2020

Good

Very good service over several years Reviewed on: 10th January 2020

So easy to use

Always keeps me fully informed. Always polite. Never need to chase them up. No unnecessary communication or jargon. Good rates of interest. Not just internet based. Reviewed on: 10th January 2020

Excellent prompt service plus competitive return on money saved

Have saved with this Bank for a number of years and have yet to be disappointed with any aspect of their service Reviewed on: 10th January 2020

Very good service, Very helpful

Efficient and accurate. Never been let down. Quick response when using the phone Reviewed on: 10th January 2020

Efficient, reliable, user friendly, company offering attractive interest rates

We have used Close Brothers for savings products for over ten years. We were initially attractive to the above average interest rates but have also found that it is easy to contact them by telephone and to set up new products online. The literature is clear: they keep us informed about new products and changes to banking conditions. Reviewed on: 10th January 2020

excellent, clear communications

very concise and straight forward written information Reviewed on: 10th January 2020

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