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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Easy to work with & prompt

Easy to work with & good to be able to work by post & not just internet, which at our age we appreciate. Also no hassle & prompt Reviewed on: 14th January 2019

Excellent product

Not much to say, very user friendly Reviewed on: 13th January 2019

Individual Saver

Professional service. All correspondence is clear and precise from day one explaining exactly the amount invested, the interest rate and how much you will receive plus the date of payments. The company treat you as an individual and is a far cry from what you can expect from most Banks and Building. Society Societies. Excellent Service Reviewed on: 13th January 2019

Good interest rates.

Easy, no fuss transactions. Good interest rates. Reviewed on: 13th January 2019

Easy to deal with......

The whole customer experience has been excellent - easy to deal with and competitive products Reviewed on: 13th January 2019

Good Company to deal with.

An efficient bank to deal with, but interest rates offered on bonds are NOT so competitive. Because of this, I am unlikely to re-invest. Reviewed on: 13th January 2019

prompt and reliable service

Always courteous and helpful answering any queries. Products are good value and very fair for the customer- which in my experience puts the customer first. Reviewed on: 13th January 2019

An efficient company who values their customers business.

I have always found Close Brothers offered good competitive renewal rates of interest when bonds were due to be cashed in.They always kept me informed about my options well in advance.They explained these and told me what steps to take if I wanted to renew or cash in. Because of this good service I have stayed invested with them for the last number of years. Reviewed on: 12th January 2019

Efficient Customer Service

Have purchased two products and have been pleasantly surprised by attention to detail and customer service. So refreshing. Reviewed on: 12th January 2019

Exceptional service, essily understood product.

It's a pleasure to deal with Close Brothers Savings. Very quick to answer yur phone call and staff are always helpful and polite. Can't praise them enough . Reviewed on: 12th January 2019

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