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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

clear and straightforward

All positive from interaction with the company to simplicity of the products and good communications. Reviewed on: 12th January 2019

Excellent service

I have found Close bros to be reliable and efficient Reviewed on: 12th January 2019

An easy bank to do business with

I followed the instructions and made a transfer to the account. It was straight-forward, and within a short while we received notification of our account being opened. Reviewed on: 12th January 2019

RELIABLE PERSONAL ATTENTION

Always prompt service to telephone enquiries without being put on hold for long periods. Reviewed on: 12th January 2019

An exceptional savings experience at Close Brothers

From start to finish competent and knowledgeable staff led to a very straightforward experience when opening our savings account. Would definitely recommend and invest with Close Brothers again in the future. Reviewed on: 12th January 2019

A good savings product

My wife and I have invested money with Close Brothers over a number of years. We have always had excellent service from the Bank which has provided competitive savings rates, advice seminars if needed and good delivery of the products. We would recommend the bank to anyone wishing to save money with a reputable bank. Reviewed on: 12th January 2019

close brothers offered a good but also easy experience having savings with them

we've banked with several banks and close brothers was one of the ones that we were able to deal with on the phone or online without any aggravation; everything went smoothly and we were pleased with the rates we consistently got from them so would recommend them to anyone! Reviewed on: 12th January 2019

A very efficient bank

I have only ever had one problem and it was sorted out within a few minutes on the telephone. Reviewed on: 12th January 2019

Efficient service, responsive

I opened a savings account with Close Brothers and was impressed with the efficiency and prompt way in which they dealt with me. Reviewed on: 12th January 2019

Old style service

Every time I have needed to telephone Close Brothers I get someone on the phone who is excellent at customer service Reviewed on: 11th January 2019

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