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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

straightforward, efficient, customer-friendly service

Close Brothers provide a no-fuss, no-frills, no-hassle service. They treat their clients as sensible adults. They are evidently focused on the core objective - which is providing an uncomplicated, well-managed, competitive, and user-friendly banking and savings facility. Reviewed on: 11th January 2019

Safe and competitive

An established name offering security and competitive rates Reviewed on: 11th January 2019

Close Bros are consistantly the closest to our customer service expectation, and we deal with very many financial organisations that don't come up to the mark.

It's quite simple. When you ring up for help or assistance you get it, and that occurs even if the question is a difficult one. It is also the case that Close Bros are always well towards the top of the interest rates' chart, which indicates that customers rather than pure profit do come first. Reviewed on: 11th January 2019

My kind of bank!

Easy to deal with, no frills . They tell you what they are going to do and go ahead and do it. Interest rates are always very good Reviewed on: 11th January 2019

Saving with a Solid Caring Bank - Close Brothers

Consistent competitive savings rates. Easy to complete forms for savers who are not internet savvy. Polite customer service personnel who answer the telephone quickly and efficiently deal with queries. Have already recommended to neighbours who wanted to invest savings with a bank with reliable track record. Reviewed on: 11th January 2019

Straightforward

Easy to establish an account, very straightforward to deal with, interest automatically transferred to bank account. Competitive interest rates Reviewed on: 11th January 2019

Always competitive saving rates.

A long time saver with Close Brothers Savings, always extremely competitive in the saving market. Postal service is first class, efficient, secure, simple. Reviewed on: 11th January 2019

Great bank to deal with

Very pleased with all aspects of the service received from Close Brothers. Reviewed on: 11th January 2019

Great service from friendly people who really know their stuff

Have tried to find fault but simply not possible. We have savings accounts and stock market portfolios with Close so they give us a complete service. Reviewed on: 11th January 2019

Great service and management.

14 years of savings accounts with Close. Excellent account manager and prompt service when required. Documentation excellent. Reviewed on: 11th January 2019

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