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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Very professional all round

Customer service was all I could have hoped for. CB Kept me updated regards my investment and paid a fair rate of interest. A good experience all round. Reviewed on: 11th January 2019

Trusted Adviser

Close have managed our savings and investments since we retired in 2006. They are very careful to ensure we are comfortable with the level of risk involved and our Adviser, who visits twice a year, is an absolute professional. Reviewed on: 11th January 2019

excellant bank for customer service

Easy to deal with and fair to customers Reviewed on: 11th January 2019

Excellent Service and good savings rates.

Saved with Close Brothers for many years and have always found them really easy and efficient to deal with. Reviewed on: 11th January 2019

User friendly bank.

Although not on line the communication is very good. Competitive rates for savers and a nice solid feel to the organisation. Reviewed on: 11th January 2019

Excellent service

The level of service from Close Bros is outstanding and they are all so friendly! Reviewed on: 11th January 2019

Easy and secure

Easy to invest (with good interest rates) and all is secure Reviewed on: 11th January 2019

Good reliable service

Always. Found close brothers to handle my savings very well Reviewed on: 11th January 2019

Fair rates

Easy to understand products and decent interest rates Reviewed on: 11th January 2019

Easy Access

From my first contact, I have found that Close Brothers have customers' interests at the heart of their operation. I have found that, doing business with the bank is easy and straightforward. If I have had any occasion to seek clarification or assistance by telephone, the call handlers have always been most knowledgeable and willing to help. Reviewed on: 11th January 2019

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