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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.86 (4872 reviews)

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4.86

Based on 4,872 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Invested with confidence. Invested with confidence.Great follow up Reviewed on: 25th June 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Close Brothers Savings have a range of accounts to choose from.

You can set up and manage your Close Brothers Savings account online via the secure platform. You’ll need to deposit at least £10,000 to open most accounts.

Close Brothers Savings reviews help you find out what it’s really like to be a customer. If you’ve used Close Brothers Savings before, you can also leave a review and share your experience.

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Close Brothers Savings Savings reviews (4872)

close brothers offered a good but also easy experience having savings with them

we've banked with several banks and close brothers was one of the ones that we were able to deal with on the phone or online without any aggravation; everything went smoothly and we were pleased with the rates we consistently got from them so would recommend them to anyone! Reviewed on: 12th January 2019

A very efficient bank

I have only ever had one problem and it was sorted out within a few minutes on the telephone. Reviewed on: 12th January 2019

Efficient service, responsive

I opened a savings account with Close Brothers and was impressed with the efficiency and prompt way in which they dealt with me. Reviewed on: 12th January 2019

Old style service

Every time I have needed to telephone Close Brothers I get someone on the phone who is excellent at customer service Reviewed on: 11th January 2019

straightforward, efficient, customer-friendly service

Close Brothers provide a no-fuss, no-frills, no-hassle service. They treat their clients as sensible adults. They are evidently focused on the core objective - which is providing an uncomplicated, well-managed, competitive, and user-friendly banking and savings facility. Reviewed on: 11th January 2019

Safe and competitive

An established name offering security and competitive rates Reviewed on: 11th January 2019

Close Bros are consistantly the closest to our customer service expectation, and we deal with very many financial organisations that don't come up to the mark.

It's quite simple. When you ring up for help or assistance you get it, and that occurs even if the question is a difficult one. It is also the case that Close Bros are always well towards the top of the interest rates' chart, which indicates that customers rather than pure profit do come first. Reviewed on: 11th January 2019

My kind of bank!

Easy to deal with, no frills . They tell you what they are going to do and go ahead and do it. Interest rates are always very good Reviewed on: 11th January 2019

Saving with a Solid Caring Bank - Close Brothers

Consistent competitive savings rates. Easy to complete forms for savers who are not internet savvy. Polite customer service personnel who answer the telephone quickly and efficiently deal with queries. Have already recommended to neighbours who wanted to invest savings with a bank with reliable track record. Reviewed on: 11th January 2019

Straightforward

Easy to establish an account, very straightforward to deal with, interest automatically transferred to bank account. Competitive interest rates Reviewed on: 11th January 2019

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