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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.90
Based on 4,858 reviews, last reviewed 28th Feb 2026
87100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
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1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026
Ainsley R's avatar
Ainsley R

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026
David Rizza's avatar
David Rizza
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Excellent service

5
Have been with the bank for a few years and they provide excellent service. Reviewed on: 12th January 2018
Sam's avatar
Sam

Always responsive

4
It is very rare, these days, to be able to make a positive comment about the customer service of almost any company, and therefore that makes Close Bros a valued exception to the rule. Well done CB. Reviewed on: 12th January 2018
Rodge's avatar
Rodge

Best rates I could get

4
All as agreed, simple application process Reviewed on: 12th January 2018
Redstupe1@hotmail.co.uk's avatar
[email protected]

MRS B HOBAN

5
Extremely helpful at all time with a very professional approach.Its a delight to call Close Brothers. Reviewed on: 12th January 2018
Beverley Hoban's avatar
Beverley Hoban

10 years

5
Simple but professional banking..... Reviewed on: 12th January 2018
Robert Dick-cleland's avatar
Robert Dick-cleland

Friendly contact

5
Competitive savings rates and good caring back-up Reviewed on: 12th January 2018
Keith Day's avatar
Keith Day

Always felt happy to invest with Close Bros

3
Saved with Close Bros for many years and found them to be extremely competent in what they do. Hope to continue investing with them in years to come. Reviewed on: 12th January 2018
Sandra Sumner's avatar
Sandra Sumner

a bank that has time to care

5
after being widowed and not having any banking experience and technophobic I was recommended to Close Bros bank for my savings. They have talked me through every step of the way, explained in a very simple way especially when i was having a very bad day but needed to complete some banking due to closing dates. Thank you Close Bros you continue to provide banking as it has always been with patience, care, and compassion. Reviewed on: 12th January 2018
mrs valerie tyson's avatar
mrs valerie tyson

Excellent service

5
Telephoning the bank I had no delay in getting through to a customer advisor who was extremely pleasant and very helpful. Reviewed on: 12th January 2018
Katherine McFarlane's avatar
Katherine McFarlane

Very good service

5
I would recommend close bros. to everyone for their very good service. Reviewed on: 12th January 2018
Mrs j. O'sullivan's avatar
Mrs j. O'sullivan

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