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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Good all round

Good rates, clear and straightforward website and communication, timely responses. Reviewed on: 14th January 2018

Good People to do Business With

I have had deposits with Close Brothers for several years and they are always at the top of the table with interest rates. Interest payments are, without fail, always on time. Investing is completely hassle free and you know that your money is being well looked after. I always recommend them to family and friends. Reviewed on: 13th January 2018

Quiet - efficient - best rates

Kept my spare cash with Close Bros for a number of years now - not long term savings, but need to put it somewhere safe consistent with best interest rate available and Close Bros. always tick the boxes that I'm looking for. Admin is slick - all the information that I need and always timely. Don't really need to look elsewhere. Reviewed on: 13th January 2018

Customer Service

When I have a bond or account maturing, their customer service team are exceptional at their jobs. Reviewed on: 13th January 2018

Efficient service

We have had no problems with Close Brothers. Paperwork is sent out at the right time and interest rates are often higher than average for savings products. Reviewed on: 13th January 2018

Friendly personal service

Real people to talk to rather than endless confusing web pages; reliably good interest rates for savers Reviewed on: 13th January 2018

Efficient, helpful

Unfailingly helpful and clear as to options at ever stage Reviewed on: 13th January 2018

Efficient customer service

Efficient and reliable customer service. Savings interest rates could be better but applies to all banks at present. Reviewed on: 13th January 2018

Close Brothers are easy to deal with

Very easy to set up Savings Account, either new or investment Reviewed on: 12th January 2018

Interest rates ard better than a lot of other companys

I'm always kept informed of what is happening Reviewed on: 12th January 2018

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