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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Very friendly approach to banking

Have banked with Close Bros Bank for some time(corporate and personal) has a very friendly approach to banking .Which is quite unique these days. Reviewed on: 12th January 2018

Clear communication & Excellent Customer Service

My wife and I have a joint Premium Gold fixed term deposit with Close Brothers. We are delighted with the bank's crystal clear communication and efficient customer service. It's the only bank that we know that clearly states exactly how much interest we will earn each year until the date of maturity. This helps us to plan our home finances accurately. Although it's not a high street bank with a house-hold name, Close Brothers should be on everyone's consideration list. Reviewed on: 12th January 2018

Mrs M A Smith.

I find Close bros very efficient, I never have to ask or information it always turns up in the post at right time. Reviewed on: 12th January 2018

easy operation

to open an account was an easy straightforward experience Reviewed on: 12th January 2018

very reliable

I have been using close Brothers for saving for last few years, they are the honest and reliable company. Reviewed on: 12th January 2018

Mr & Mrs Davies Re Excellent savings Provider

Very efficient and a much higher savings rate than most competitors. Now we both have long term savings accounts Reviewed on: 12th January 2018

Reliable and great quality

Close Brothers is a financial organisation you can rely on to give a quality service. The only improvement they could make is higher interest on their fixed term savings. Reviewed on: 12th January 2018

TOTAL EFFICIENCY

Always helpful, courteous and willing to explain anything that might need clarification. Reviewed on: 12th January 2018

Excellent customer service

When looking for a decent return on investments Close Brothers came out top. Reviewed on: 12th January 2018

Splendid

Very easy & customer friendly service with good investment rates Reviewed on: 12th January 2018

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