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Close Brothers Savings: Savings reviews

4.86
Based on 2,714 reviews, last reviewed 25th Feb 2025
21100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025
Roman H's avatar
Roman H

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2714)

Excellent service and competitive interest rates

5
Recently opened an account, great interest rates and so easy to open an account. excellent communication, by far the best banking service compared to all our other accounts Reviewed on: 23rd February 2024

reliable and friendly service and good value products

5
reliable and friendly service and good value products Reviewed on: 23rd February 2024

Easy to operate the account.

5
Easy to operate the account. Excellent web interface Reviewed on: 23rd February 2024

Account opening

5
Easy to open account and a well informed and trained contact centre. Reviewed on: 23rd February 2024

Slow processing and poor communication.

3
Slow processing and poor communication. Failure to to fulfill requests/requirements agreed between customer and CBS team. Reviewed on: 23rd February 2024

Excellent level of service and pretty straightforwar...

5
Excellent level of service and pretty straightforward to deal with Reviewed on: 23rd February 2024

Good experience

5
I have had a Close Brothers account for just under a year, but found it very easy to open, easy to keep an eye on my savings. Customer service was very helpful when opening the account. Reviewed on: 23rd February 2024

Excellent Service!

5
They kept their promise regarding keeping my initial interest rate protected when I was having difficulty with another provider releasing my money. Reviewed on: 23rd February 2024

Saving for retirement income.

5
Easy to set up ISA account at a great fixed rate.. Reviewed on: 23rd February 2024

First rate platform and excellent service and support.

5
First rate platform and excellent service and support. Excellent and competitive interest rate Reviewed on: 23rd February 2024

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