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Close Brothers Savings: Savings reviews

4.86
Based on 2,714 reviews, last reviewed 25th Feb 2025
21100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025
Roman H's avatar
Roman H

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2714)

Customer-friendly bank

5
Easy to speak to on the phone and get what you want done. Excellent interest rates and product selection Reviewed on: 17th February 2024

Good customer service when dealing with issue

4
When I closed my fixed cash isa and moved to another higher rate cash isa, only part of the money was transferred and only when I noticed the error the customer service manager to resolve the issue Reviewed on: 16th February 2024

A trusted savings provider with great customer service

5
I chose Close Brothers as they are a trusted savings provider and I found their ISA rates very competitive. When I needed to contact them with questions and to deal with a transfer, I found they gave great customer service. They also offer a great web platform which is so easy to use. Reviewed on: 16th February 2024

Very personable and efficient.

5
Very personable and efficient. Able to discuss easily the options available Reviewed on: 16th February 2024

Straightforward I just open a savings account with b...

5
Straightforward I just open a savings account with better than average interest rates. Don't get any myther about more investments Reviewed on: 16th February 2024

Curate's Egg

4
Latest experience ok. Previous experience less so. Reviewed on: 16th February 2024

Savings Account

5
Close Brothers provide an impressive blend of security and personalized customer care. Their website is very clear, informative and easy to navigate Reviewed on: 16th February 2024

Great online experience with a simple to use website.

5
Great online experience with a simple to use website. Communication was good throughout when opening a new ISA account. Reviewed on: 16th February 2024

pleasing competitive service

5
I have been pleased with the interest rate and customer service in managing my account. Happy to open new accounts in the future too. Reviewed on: 16th February 2024

Good rates of interest and easy to use site

5
Good rates of interest and easy to use site Reviewed on: 16th February 2024

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