Smart Money People Logo
Go to business site
Share this page
Link copied

Collingwood: Car insurance reviews

View other Collingwood products
4.89
Based on 3,571 reviews, last reviewed 15th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025
Ariz 's avatar
Ariz

Latest lowest rating:

1

Unexpected charges at the end!! Cheap at the start but be warned!! Expect a charge of anything from £40 to £120 when you HAVE to cancel the policy after passing your driving test. AV... Read more Reviewed on: 15th March 2026
Ray c's avatar
Ray c
Read all reviews Write a review

About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Review Collingwood: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Collingwood Car insurance reviews (3571)

Hidden Fees

1
Unfair cancellation fees Absolutely robbing young people. Cancelled policy which had been paid in full.policy still had 4K in the to run on. The company claimed that they get to retain 90% and then had the audacity to charge an extra £20 cancellation fee. Reporting to trading standards and also the financial ombudsman. The terms are not set out clearly. Reviewed on: 13th January 2023
Sue Duncan's avatar
Sue Duncan

Beware hidden fees

1
If you dare to pass your test while driving on a Collingwood annual learner policy, you will be charged £35! Apparently this is in the terms and conditions but as far as I'm concerned it is a forced hidden fee. Collingwood required that after passing your test, you inform them and they cancel the policy. As you have chosen (??) to cancel your policy, you then get charged a cancellation fee. This is ridiculous. I do not recommend taking this insurance out as you will get penalised once you pass your test. Reviewed on: 9th January 2023
J H's avatar
J H

Insane hidden fees avoid

1
They are a scammy company please dont use them Reviewed on: 8th December 2022
josh snell's avatar
josh snell

Hidden charges

1
Be aware, if you take out a learner policy and pass your test you will be charged at least £35 by this company.. I had paid for a 12 month policy up front and son passed with about 4 months left.. they do not refund the unused months and when I rang to get a quote for him as a qualified driver they told me I was cancelling the policy and need to pay the charge.. I argued that I wasn’t cancelling and they’d already had all the premium but they just refer you to their t&c’s.. however, it is not clear in those that a learner driver passing their test whilst insured on a learners cover invokes an extra charge… rip off and underhand business practice.. I would never recommend this company and would never use them again Reviewed on: 30th November 2022
Essexal's avatar
Essexal

Very good

5
Daughter used collins wood,good service and price,helpful staff Reviewed on: 25th November 2022
Mark Webster's avatar
Mark Webster

Shameful organisation!!

1
Save yourself the headache and DO NOT give this company any business. Never have I encountered rudeness like i encountered from these clowns. Huffing and puffing when asking questions and laughing down the phone - utter disgrace and the fact that they dont even acknowledge that behaviour speaks volumes about the type of organisation they are, DISGUSTING! They sell a learner policy that becomes invalid once the learner is no longer a learner AND they charge a fee to cancel that policy AND they retain the entire months premium, irrespective of whether it has been an active policy for only 3 days or not. Shocking business model. Complaint against them currently with FOS and the Insurance Ombudsman. Reviewed on: 24th November 2022
Dave Pritchard's avatar
Dave Pritchard

Value for money

5
Good experience good customer service Reviewed on: 24th November 2022
Sam atkinson's avatar
Sam atkinson

Complete scam

1
My son passed after 7 months driving so I phoned Collingwood to let them know. I was told that whilst we'd get a small rebate (20%) for unused insurance, we had to pay a cancellation fee so owed them money. How can that be right, greedy insurance company. Reviewed on: 15th November 2022
Paul's avatar
Paul

Rip Off

1
My daughter was insured for less than 6 months but had to pay a £35 'cancellation' fee. This is on top of the full 12 months paid! Just a way to rip off young kids that are still not sure what to look for with insurance companies Reviewed on: 6th November 2022
Laiya's avatar
Laiya

Hidden £35 charge when young driver passes test

1
AVOID this company. I have sent my complaint about them on to the ombudsman, something I have never done with any company before. If you pay for the annual policy and the learner driver passes you will have to pay £35 on top of the price you have paid already for the policy as a cancellation fee. This is hidden on page 12 of terms and conditions. Reviewed on: 24th October 2022
Mrs Jackson's avatar
Mrs Jackson

Review Collingwood: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill