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Collingwood: Car insurance reviews

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4.89
Based on 3,237 reviews, last reviewed 28th Aug 2025
30700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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1%

Latest highest rating:

4

Very helpful staff Very helpful staff who answered promptly, so not too long on hold. Clear in their explanations and efficient over the phone. However, the overall expe... Read more Reviewed on: 28th August 2025
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CC

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025
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James
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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3237)

Supreme service

5
Collingwood do everything possible to help and get the product right for you , their advisors are so friendly and polite and make the experience an actual in pleasure rather than what can be a tedious task . I would recommend them to any one needing learner driver insurance. Reviewed on: 26th August 2022
Mark Dawson's avatar
Mark Dawson

Helpful

5
Helpful, patient and cheery. Went through everything Reviewed on: 26th August 2022
Pau's avatar
Pau

Easy to contact, excellent service and competitive quotes

5
I think the title probably says it all. I have always found the company easy to contact, providing excellent excellent service and competitive quotes. This is the second time that i have used them. Refunds (for any unused insurance) are also quickly forthcoming once the learner driver passes their test. Thoroughly recommended. Reviewed on: 26th August 2022
Jonathan Lazenby's avatar
Jonathan Lazenby

So easy to set up

5
I called to set up first time insurance for my daughter iv never had a insurance company so easy to deal with in less then ten minutes done very helpful really satisfying and a really good piece to finally a insurance company that cares about young drivers Reviewed on: 25th August 2022
Dale cole's avatar
Dale cole

100% Perfect/Excelent

5
Coutney @ Collingwood insurance helped me get my daughters learner driving insurance sorted & was 100% brilliant & anwserd all my questions I needed to know I would 100% recomened collingwood to everyone i know Reviewed on: 24th August 2022
Christopher Bason's avatar
Christopher Bason

Good value for money

5
Not charging a fortune. Friendly and helpful Reviewed on: 24th August 2022
charlotte3_87@hotmail.com's avatar
[email protected]

Penalised for passing your test!

1
The insurance was easy to arrange and seemed fine while learning (although we made no claims). However, on passing they issued a £25 bill rather than a reduction in the premium based on the months not used (but paid for). Collingwood then very aggressive in pursuing that amount. There is no mention of this on their website at all, it is hidden away in the detail of the T&Cs that are not sent out at any point. Feels like awful customer service to us and a shocking money grabbing approach to young people. Cannot recommend at all. Reviewed on: 31st July 2022
Hopster's avatar
Hopster

Insurance money making scam

1
Please note all the five star reviews are fake, and come Collingwood employees, who get paid a small amount of money to upload fake reviews on here, like Collingwood employees get 50 percent commission on collection of payment of hidden fees from there customers, which 90 percent of these customers are vulnerable teen age drivers, who get completely ripped off by Collingwood avoid this company like the plague Reviewed on: 29th July 2022
steven grimes's avatar
steven grimes

Insurance scam

1
Collingwood insurance is currently… will scam you out of money Collingwood insurance is currently scamming thousands upon thousands learner drivers out of hidden fees, if you pass you test thay will not issue you with any unused premium payed and will fine you with a £ 35 fee for passing your test, and will black mail you, with holding any no claims bonus certificate, and will pester you with threatening phone calls and text messages demanding money from you, this is a scam, I advise you to avoid this company like the plague, and report them to trading standards, let the press know, ie newspapers, TV stations, social media, let your mp know, write to Martin lewis for help, the public need to know this is a insurance scam targeting very young learner drivers, Reviewed on: 16th July 2022
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steven grimes

SCAMMERS

1
When cancelling policy and expecting a small refund we were hit with extra charges which they claim (falsely) are clear at policy start. They hide behind "small print" and are unreasonable to deal with. See all the Google reviews from other customers who have had the same experience. DO NOT USE THIS COMPANY. Reviewed on: 25th June 2022
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anon anon

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