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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3238 reviews)

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4.89

Based on 3,238 reviews, last reviewed 28th Aug 2025

30800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Incredible customer service from Cass, great experie... Incredible customer service from Cass, great experience , easy to understand and incredible value for money. Reviewed on: 28th August 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3238)

Really friendly helpful staff

Really friendly helpful staff made sure I got the best quote Reviewed on: 30th July 2025

Reply from Collingwood Hi Lorraine, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 31st July 2025

Amazing customer help.

Rick was very pleasant to speak to and was a major help with sorting my account out. Reviewed on: 30th July 2025

Reply from Collingwood Hi Charles, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Rick and his line manager. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

Superb Customer Service

Spoke with Les this afternoon. An excellent customer service experience! Les was polite, helpful and extremely efficient. He also had a lovely manner and came across as very personable! He really made me feel at ease and confident about choosing Collingwood. Explanations and information were clear and concise. Very professional. There were no added sales pressures or advertising of extras. Just straight forward quality customer service from start to finish. I commend your company for delivering such high standard service - and by employing staff who are presenting your company so well. Thank you! Reviewed on: 30th July 2025

Reply from Collingwood Hi, Thank you very much for taking the time to leave your review, we’re always delighted to hear when our customers share their experiences of the first class service they’ve received from us. It’s also great to hear you speak so highly of Les who helped you on this occasion – we’ll make sure your lovely comments are passed on to him and his line manager.. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 31st July 2025

I needed to change the named driver.

I needed to change the named driver. They was very helpful in deed. Reviewed on: 30th July 2025

Reply from Collingwood Hi Jamie, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 31st July 2025

Fantastic service from the Collingwood Insurance

Fantastic service from the Collingwood Insurance team each time I've called. Prompt at picking up the phone, then helpful, friendly and professional when dealing with your call. Michelle who I dealt with today to take out a policy was amazing. No such thing as a stupid question and honest in her answers. All call centres should take a leaf out of Collingwood staff's book! Reviewed on: 30th July 2025

Reply from Collingwood HI Abby, Thank you very much for taking the time to leave your review, we’re always delighted to hear when our customers share their experiences of the first class service they’ve received from us. It’s also great to hear you speak so highly of Michelle who helped you on this occasion – we’ll make sure your lovely comments are passed on to her and her line Manager. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 31st July 2025

Excellent service with a human touchn

Excellent service with a human touchn Reviewed on: 30th July 2025

Reply from Collingwood Hi Mick, Thanks for the great review, and delighted to hear you had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

Sarah & Lisa

The professionalism and phone manner of the staff is second to none especially Sarah and Lisa who are a credit and an asset to the company Reviewed on: 30th July 2025

Reply from Collingwood Hi, Thank you so much for your great review and for speaking so highly of Lisa and Sarah. We'll be sure to pass your lovely comments on to them and their line Manager. If we can help with anything in the future, please don't hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

Very helpful customer service.

Very helpful customer service. Was helped by a lovely man called lex. He made the process much easier. Reviewed on: 30th July 2025

Reply from Collingwood Hi Ruby, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Lez. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

My Review

All the staff are really friendly & provide a brilliant service (shout out to Lisa) Reviewed on: 30th July 2025

Reply from Collingwood Hi Steven, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 30th July 2025

Good insurance company for learners

Good insurance company for learners Reviewed on: 30th July 2025

Reply from Collingwood Hi Ray, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

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Collingwood: Car insurance reviews

30800% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Collingwood Car insurance reviews (3238)

Really friendly helpful staff

Amazing customer help.

Superb Customer Service

I needed to change the named driver.

Fantastic service from the Collingwood Insurance

Excellent service with a human touchn

Sarah & Lisa

Very helpful customer service.

My Review

Good insurance company for learners

Review Collingwood: Car insurance now

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