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Collingwood: Car insurance reviews

4.89
Based on 3,237 reviews, last reviewed 28th Aug 2025
30700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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0%
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0%
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1%

Latest highest rating:

4

Very helpful staff Very helpful staff who answered promptly, so not too long on hold. Clear in their explanations and efficient over the phone. However, the overall expe... Read more Reviewed on: 28th August 2025
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CC

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025
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James

About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3237)

Smooth easy and good value.

5
Smooth easy and good value. Easy to call and sort things out. Fast service to cancel and issue one year no claims Reviewed on: 31st July 2025
Reply from Collingwood Hi Emily, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected and the product at the price they wanted to pay! Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

I’m happy with collingwood insurance.

5
I’m happy with collingwood insurance. Reviewed on: 31st July 2025
Reply from Collingwood Hi Mujahid, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 31st July 2025
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Collingwood

Spoke to the lovely Carly who was extremely friendly...

5
Spoke to the lovely Carly who was extremely friendly helpful and knowledgeable and felt with my query effectively and efficiently 5 star service Reviewed on: 31st July 2025
Reply from Collingwood Hi Leah, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Carly. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Extremely helpful staff who gave clear concise answe...

5
Extremely helpful staff who gave clear concise answers - nothing too much trouble! Reviewed on: 31st July 2025
Reply from Collingwood Hi, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Thanks to Michelle

5
It was very easy and excellent customer service thanks to Michelle she was very professional and help me with my kids quotes Reviewed on: 31st July 2025
Reply from Collingwood Hu Hudo, Thanks for the 5* review and for speaking so highly of Michelle. We'll be sure to pass your lovely comments over to her and her line Manager. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Sarah was very knowlageable and ver helpful.

5
Sarah was very knowlageable and ver helpful. I received very professional service and very happ about the service. Reviewed on: 31st July 2025
Reply from Collingwood Hi Toprak, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Sarah and her line Manager. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Have always been treated like a customer with respec...

5
Have always been treated like a customer with respect and dignity, this made me feel recognised Reviewed on: 31st July 2025
Reply from Collingwood Hi Musa, Thank you so much for your lovely review. We’re glad you found the service helpful, efficient and respectful. If you do have any other questions or queries, please don’t hesitate to get in touch with us and we’ll do all we can to help sort everything out for you. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

The best customer service review example would be Th...

5
The best customer service review example would be This agent consistently provides exceptional service by attentively listening to customer concerns, responding with patience and resolving issues efficiently, often receiving praise from customers for their helpful and friendly demeanor Reviewed on: 31st July 2025
Reply from Collingwood Hi Loay, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected. Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

I had a question about the quote and called the help...

5
I had a question about the quote and called the help line - answered quickly and able to help and support my query Reviewed on: 30th July 2025
Reply from Collingwood Hi Rafiki, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected. Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Really friendly helpful staff

5
Really friendly helpful staff made sure I got the best quote Reviewed on: 30th July 2025
Reply from Collingwood Hi Lorraine, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 31st July 2025
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Collingwood

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