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Collingwood: Car insurance reviews

4.89
Based on 3,232 reviews, last reviewed 28th Aug 2025
30300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Customer service was polite and thorough about my po... Customer service was polite and thorough about my policy, would highly recommend Reviewed on: 28th August 2025
Kyle L's avatar
Kyle L

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025
James's avatar
James

About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3232)

Collingwood Customer service is absolutely amazing,...

5
Collingwood Customer service is absolutely amazing, always helpful, polite and friendly. I use them 10 years and never had an issue. Reviewed on: 31st July 2025
Reply from Collingwood Hi Karolina, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 6th August 2025
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Collingwood

Excellent customer service, price and information

5
Excellent customer service, price and information Reviewed on: 31st July 2025
Reply from Collingwood Hi Caroline, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 6th August 2025
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Collingwood

Lisa was very helpful.

5
Lisa was very helpful. She made sure all my questions were answered and went through everything in a very orderly manner without causing any confusions. Reviewed on: 31st July 2025
Reply from Collingwood Hi Mujtaba, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Lisa. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 6th August 2025
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Collingwood

Excellent service provided .

5
Excellent service provided . A lady called Michele dealt with everything very quickly and efficiently . A pleasure to deal with and I highly recommend . Reviewed on: 31st July 2025
Reply from Collingwood Hi Charmaine, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Michelle. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Amazing customer service!!

5
I need to change part of my policy so I had to phone out. Les was very helpful and immediately changed it and even waived the fee. Thank you so much!! Reviewed on: 31st July 2025
Reply from Collingwood Hi Megan, Thank you very much for your review. We really appreciate the time you’ve taken to share your experience of our products and services and we’re delighted it was all positive. We're delighted to hear how Les helped you on this occasion, and we'll be sure to pass your lovely comments over to him and his line Manager, Thank you for using Collingwood Learner Driver Insurance, and if there is anything we can help with in the future, please let us know. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Smooth easy and good value.

5
Smooth easy and good value. Easy to call and sort things out. Fast service to cancel and issue one year no claims Reviewed on: 31st July 2025
Reply from Collingwood Hi Emily, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected and the product at the price they wanted to pay! Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

I’m happy with collingwood insurance.

5
I’m happy with collingwood insurance. Reviewed on: 31st July 2025
Reply from Collingwood Hi Mujahid, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 31st July 2025
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Collingwood

Spoke to the lovely Carly who was extremely friendly...

5
Spoke to the lovely Carly who was extremely friendly helpful and knowledgeable and felt with my query effectively and efficiently 5 star service Reviewed on: 31st July 2025
Reply from Collingwood Hi Leah, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Carly. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Extremely helpful staff who gave clear concise answe...

5
Extremely helpful staff who gave clear concise answers - nothing too much trouble! Reviewed on: 31st July 2025
Reply from Collingwood Hi, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

Thanks to Michelle

5
It was very easy and excellent customer service thanks to Michelle she was very professional and help me with my kids quotes Reviewed on: 31st July 2025
Reply from Collingwood Hu Hudo, Thanks for the 5* review and for speaking so highly of Michelle. We'll be sure to pass your lovely comments over to her and her line Manager. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 31st July 2025
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Collingwood

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