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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3226 reviews)

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4.89

Based on 3,226 reviews, last reviewed 27th Aug 2025

29800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Always very helpful when I call, someone is always o... Always very helpful when I call, someone is always on hand, no.ques waiting to get through to an advisor. Reviewed on: 27th August 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3226)

The best experience I ever have is when the call han...

The best experience I ever have is when the call handler Sarah takes the call she will go over the top and help you! Always ready to help!! Very well mannered lady she is Reviewed on: 1st August 2025

Reply from Collingwood Hi Sohaill, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Sarah. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 6th August 2025

Superb value for money.

Superb value for money. Les on customer service was brilliant Reviewed on: 31st July 2025

Reply from Collingwood Hi Paula, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Paula, If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 6th August 2025

Excelent staff , Sarah is the best!

Excelent staff , Sarah is the best! Reviewed on: 31st July 2025

Reply from Collingwood Hi Marius, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Sarah. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 6th August 2025

Excellent customer service.

I only heard about Collingwood today from my insurance broker. I spoke to Liam and I have been very pleased with the service he provided to me today. His mannerism, politeness and helpfulness I appreciated very much, which has given me confidence to take out insurance with your Company. I just need to verify the details with my nephew. Thank you Liam. Reviewed on: 31st July 2025

Reply from Collingwood Hi Chrissie, Thank you very much for taking the time to leave your review, we’re always delighted to hear when our customers share their experiences of the first class service they’ve received from us. It’s also great to hear you speak so highly of Liam who helped you on this occasion – we’ll make sure your lovely comments are passed on to him. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 6th August 2025

Collingwood Customer service is absolutely amazing,...

Collingwood Customer service is absolutely amazing, always helpful, polite and friendly. I use them 10 years and never had an issue. Reviewed on: 31st July 2025

Reply from Collingwood Hi Karolina, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 6th August 2025

Excellent customer service, price and information

Excellent customer service, price and information Reviewed on: 31st July 2025

Reply from Collingwood Hi Caroline, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 6th August 2025

Lisa was very helpful.

Lisa was very helpful. She made sure all my questions were answered and went through everything in a very orderly manner without causing any confusions. Reviewed on: 31st July 2025

Reply from Collingwood Hi Mujtaba, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Lisa. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 6th August 2025

Excellent service provided .

Excellent service provided . A lady called Michele dealt with everything very quickly and efficiently . A pleasure to deal with and I highly recommend . Reviewed on: 31st July 2025

Reply from Collingwood Hi Charmaine, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Michelle. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

Amazing customer service!!

I need to change part of my policy so I had to phone out. Les was very helpful and immediately changed it and even waived the fee. Thank you so much!! Reviewed on: 31st July 2025

Reply from Collingwood Hi Megan, Thank you very much for your review. We really appreciate the time you’ve taken to share your experience of our products and services and we’re delighted it was all positive. We're delighted to hear how Les helped you on this occasion, and we'll be sure to pass your lovely comments over to him and his line Manager, Thank you for using Collingwood Learner Driver Insurance, and if there is anything we can help with in the future, please let us know. Kind Regards The Collingwood Team Response date: 31st July 2025

Smooth easy and good value.

Smooth easy and good value. Easy to call and sort things out. Fast service to cancel and issue one year no claims Reviewed on: 31st July 2025

Reply from Collingwood Hi Emily, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected and the product at the price they wanted to pay! Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

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Collingwood: Car insurance reviews

29800% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Collingwood Car insurance reviews (3226)

The best experience I ever have is when the call han...

Superb value for money.

Excelent staff , Sarah is the best!

Excellent customer service.

Collingwood Customer service is absolutely amazing,...

Excellent customer service, price and information

Lisa was very helpful.

Excellent service provided .

Amazing customer service!!

Smooth easy and good value.

Review Collingwood: Car insurance now

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