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Collingwood: Car insurance reviews

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4.88
Based on 2,952 reviews, last reviewed 23rd Jul 2025
3600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%

Latest highest rating:

5

The woman was extremely helpful and polite. The woman was extremely helpful and polite. Reviewed on: 23rd July 2025
Grace Sharp 's avatar
Grace Sharp

Latest lowest rating:

1

Cancellation fee! Cancellation fee! Was really surprised they sold on my details to another company who I insured with but still charged me a £40 cancellation fee when ... Read more Reviewed on: 21st July 2025
Lewis W's avatar
Lewis W
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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (2952)

Great experience

5
Quick and easy customer service, all round great. Reviewed on: 13th August 2020
fraser's avatar
fraser

Could not fault

5
On both occasions when contacting Collingwood Insurance via phone call, one to take out insurance policy and one also to cancel policy after passing my driving test, I got straight through to the customer service staff with no delays which was amazing. Both staff members I spoke to on both different occasions were so helpful, kind and patient with me when helping to answer any questions I had, and all information was gone through thoroughly to ensure I was 100% happy with my service before leaving the call. The service I received left me feeling very content with the choice I made to go with their insurance company, which helped a lot when knowing I would be spending my hard earned money with them specifically. Reviewed on: 13th August 2020
Emily MacDonald's avatar
Emily MacDonald

Excellent

5
Helpful, good customer service, fair prices. Reviewed on: 12th August 2020
Abigail Moore's avatar
Abigail Moore

Good idea & easy to set up

4
Good idea & easy to set up-allowed our son to use our family vehicle whilst learning to drive (our existing insurer wouldn't add him to our policy). Also smooth to get refund when he passed his test. Reviewed on: 12th August 2020
J's avatar
J

Hassle Free Learner Insurance

5
My daughter had Learner Car Insurance for 10 Months with Collingwood. On passing her driving test, we rang Collingwood, told them she had passed and that we wanted to cancel the policy (at which point they advised us we would receive a pro rata refund of the premium AND that because she had the policy for 10 months without a claim she would qualify for the accelerated No Claims Discount of 1 YR. The NCD was applied to her policy and saved us £150. Absolutely brilliant and would highly recommend Collingwood. Reviewed on: 12th August 2020
A N's avatar
A N

Ten out of ten for an excellent service

5
This has been my second time of using Collingwood Insurance and on both accounts I can genuinely say that their service has been outstanding! They provide excellent service and a very fair price and at every point have been easy to contact - and more importantly you get to speak to someone without any long delays listening to music (unlike other companies!). I have no hesitation is recommending them to anyone. Very professional yet warm and efficient company. Ten out of ten from me! Reviewed on: 12th August 2020
C Webster's avatar
C Webster

Excellent Customer Service

5
As well as being extremely good value for money for a learner driver we then got a rebate on the unused part of the insurance once he’d passed his test. Easy to speak to someone for advice and clarification even in these uncertain times. Reviewed on: 12th August 2020
Jo's avatar
Jo

Fab insurance

5
Cant fault in anyway, friendly staff and great value for money Reviewed on: 12th August 2020
Cathy Simpson Benson's avatar
Cathy Simpson Benson

Excellent customer service.

5
I recently had an issue with my insurance, it was solved quickly and effectively with great customer service. Reviewed on: 12th August 2020
Georgia Hogg's avatar
Georgia Hogg

Easy, simple, helpful and kind customer service

5
Very easy no hassle no surprise fees and they give you your money’s worth brilliant experience Reviewed on: 12th August 2020
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Alfie Smith

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