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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.84 (3572 reviews)

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4.84

Based on 3,572 reviews, last reviewed 11th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Read the small print I bought a Vauxhall Adam for my daughter, and insured her for a full 12 months with Collingwood to help her pass her test. At £191.50, the policy was ... Read more Reviewed on: 11th June 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Awards

Best motor insurance provider 2025

Awarded to the insurer rated highest in customer reviews for vehicle insurance in the UK.
Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

Collingwood Car insurance reviews (3572)

Really good customer service and really helpful

Really good customer service and really helpful Reviewed on: 26th August 2025

Reply from Collingwood Hi McCallum, Thanks so much for the great review and we're delighted to hear that you had a positive experience with us. If there is anything at all we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Will only give you £20 back if you cancel your policy

Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have a fair compensation policy for after you pass your test. Reviewed on: 26th August 2025

Reply from Collingwood Hi James, Thank you for taking the time to share your thoughts, and we're sorry that you were disappointed with your refund when you contacted us to let us know you had passed your test. Our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs, in terms of Policy details, premium and intermediary fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. We would like to take this opportunity of congratulating you on passing your test and wish you many happy and safe driving adventures as a full licence holder. If you would like to discuss any of the above details or your refund further, please reach out and we will be happy to help. Kind Regards The Collingwood Team Response date: 26th August 2025

Very competitive charges and easy to get everything...

Very competitive charges and easy to get everything sorted Reviewed on: 24th August 2025

Reply from Collingwood Hi JG, Thanks so much for your great review, and delighted to hear that you had a great experience with us. If there is anything more we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

very nice and good explanation

I enjoyed speaking to Lee he was very nice and good at explaining the insurance policy Reviewed on: 23rd August 2025

Reply from Collingwood Hi Daiana, Thank you for taking the time to share your thoughts with us, we truly appreciate your insights and value your perspective. We'll also be sure to pass your lovely comments to Les. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

All Good Michelle was great at explaining everything

All Good Michelle was great at explaining everything Reviewed on: 23rd August 2025

Reply from Collingwood Hi Rich, Thanks for the great review, and for speaking so highly of Michelle. We'll be sure to pass your lovely comments over to her. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Good customer service

very helpful, explain things thoroughly, polite and kind people. Reviewed on: 23rd August 2025

Reply from Collingwood Hi Alxx, Thank you for the 5* review. We're always delighted to hear when our customers have had a great experience with us. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

I had a great experience with Collingwood insuranxe...

I had a great experience with Collingwood insuranxe expecially from sarah Henderson for a great service and her perfect explanation to make you make an informed decision. I will recommend Collingwood insurance to every taxi driver. Reviewed on: 23rd August 2025

Reply from Collingwood Hi Nelson, Thank you so much for taking the time to share your thoughts in this review. Sarah truly appreciates your feedback and is grateful for your insights. Your comments help us continue to improve and provide the best experience possible. If there’s anything else you’d like to discuss or suggest, please don’t hesitate to reach out. Kind Regards The Collingwood Team Response date: 26th August 2025

Very helpful would recommend

I had no idea on what to do but one the helpful staff members helped and explained to me in a way that I understood he was very helpful and made my life easy I would definitely recommend calling wood to my family and friends Reviewed on: 23rd August 2025

Reply from Collingwood Hi Harvey, We truly appreciate you taking the time to share your thoughts with us. Your positive review is so encouraging and serves as a fabulous reminder of why we do what we do. Knowing our efforts have made a difference for you inspires us to continue to strive for excellence. Thank you for your kind words and support and if there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Spoke with Les and he was friendly and extremely hel...

Spoke with Les and he was friendly and extremely helpful Reviewed on: 23rd August 2025

Reply from Collingwood Hi Elias, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Lez. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

very helpful and understanding.

very helpful and understanding. Michelle was vwry friendly and patience with me Reviewed on: 23rd August 2025

Reply from Collingwood Hi Oliver, Thank you so much for sharing your review with us. Michelle and the entire team truly appreciate your thoughtful comments and are delighted to know that your experience was a positive one. Your feedback inspires us to continue striving for excellence and to ensure every visit exceeds expectations. If you have any additional thoughts or suggestions, please don't hesitate to let us know. Have a great day! The Collingwood Team Response date: 26th August 2025

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Collingwood: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Best motor insurance provider 2025

Treating customers fairly champion 2025

Collingwood Car insurance reviews (3572)

Really good customer service and really helpful

Will only give you £20 back if you cancel your policy

Very competitive charges and easy to get everything...

very nice and good explanation

All Good Michelle was great at explaining everything

Good customer service

I had a great experience with Collingwood insuranxe...

Very helpful would recommend

Spoke with Les and he was friendly and extremely hel...

very helpful and understanding.

Review Collingwood: Car insurance now

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