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Collingwood: Car insurance reviews

4.89
Based on 3,302 reviews, last reviewed 10th Sep 2025
37100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Cheapest quite by far. Cheapest quite by far. Spoke with Erin who was extremely helpful and guided me through the whole process too completion. Reviewed on: 10th September 2025
Mark Mackenzie's avatar
Mark Mackenzie

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025
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James

About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3302)

The woman was extremely helpful and polite.

5
The woman was extremely helpful and polite. Reviewed on: 23rd July 2025
Reply from Collingwood Hi Grace, Thank you for your lovely review and we're delighted to hear that you had a great interaction with our staff. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th July 2025
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Collingwood

Very good company would definitely recommend

5
Very good company will definitely recommend to anyone lookifor insurance Reviewed on: 23rd July 2025
Reply from Collingwood Hi Ramandeep, Thank you for the great review and we're delighted to hear that you would recommend us. Check our your online account for rewards when you recommend a friend. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 24th July 2025
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Collingwood

Ask for Les!

5
We spoke to Les, always polite and patient. (I asked lots of questions). Les knew all the answers and nothing was too much hassle. When we missed each other persevered at calling me back. Great service I’ve recommend you already! Thanks. Reviewed on: 23rd July 2025
Reply from Collingwood Hi, Thank you so much for the fab review! We will certainly pass all of your kind comments over to Les and his line manager. If there is anything further we can help you with, please do not hesitate to get in touch and Les or one of his colleagues will be only too happy to help. Kind Regards The Collingwood Team Response date: 24th July 2025
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Collingwood

Excellent customer service when you need them

5
Excellent customer service whenever I need help and support Reviewed on: 22nd July 2025
Reply from Collingwood Hi Sukhdeep, Thank you for the 5* review. We're always delighted to hear when our customers have had a great experience with us. If there is anything more we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 24th July 2025
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Collingwood

Excellent service

5
Excellent service and good hospitality Reviewed on: 22nd July 2025
Reply from Collingwood HI Paul, Thank you very much for your 5* review. We're delighted to hear that you had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 24th July 2025
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Collingwood

I needed to cancel and redo my policy and Cath was b...

5
I needed to cancel and redo my policy and Cath was brilliant at doing so quickly and efficiently, plus my insurance is up and running ready for me to drive. Reviewed on: 22nd July 2025
Reply from Collingwood Hi Phoebe, Thank you so much for your lovely review, and we're delighted to hear that Cath was such a help to you. If there is anything further we can support you with in the future, please don't hesitate to reach out to us. Kind Regards The Collingwood Team Response date: 24th July 2025
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Collingwood

I am really glad that I have moved to Collingwood be...

5
I am really glad that I have moved to Collingwood because I think they are the best in terms of price, excellent customer service, fast service, fast support and very respectful staff Reviewed on: 22nd July 2025
Reply from Collingwood Hi Bareldeen, Thank you for your great review! We're always delighted to hear when our customers have had a 1st class experience from us. If there is anything further we can help with at all, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 24th July 2025
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Collingwood

Customer service is superb , they provide excellent...

5
Customer service is superb , they provide excellent customer service to their customers Reviewed on: 22nd July 2025
Reply from Collingwood Hi Hesisa, Thank you so much for taking the time to leave a review. We love to hear from our customers, particularly when they've had a great experience with us. If we can help you with anything in the future, please don't hesitate to get in touch. Have a great day. The Collingwood Team Response date: 30th July 2025
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Collingwood

Excellent customer service

5
We had an excellent experience speaking to your representative over the space of two days. Her name was Kim and the level of customer service from her was exceptional! Reviewed on: 22nd July 2025
Reply from Collingwood Hi Sharanjit, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Kim and her line Manager. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025
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Collingwood

Great service

5
I was helped by a very nice woman called Kat who made the process very comprehensive. Reviewed on: 22nd July 2025
Reply from Collingwood Hi Lauren, Thank you so much for taking the time to leave a 5 star review, and we're delighted to hear that Kat was such a help to you. We'll make sure that we pass on your kind words to her and her Manager. If there is anything further we can support you with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 22nd July 2025
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Collingwood

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