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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3300 reviews)

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4.89

Based on 3,300 reviews, last reviewed 10th Sep 2025

36900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

The sales advisor was extremely helpful. The sales advisor was extremely helpful. Reviewed on: 10th September 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3300)

Amazing Megan

Fantastic!...I was dealt with in a polite and professional manner. All my questions were answered and if not then Megan checked at each stage to make sure i was given the correct information ...a refreshing surprise in this day and age of the hard sell at all costs...I never once felt pressured or made to feel awkward...so thanks a million Megan...you were on your own words...AMAZING!!!...Thanks from a very satisfied customer...I would not hesitate to recommend this insurance company Reviewed on: 24th July 2025

Reply from Collingwood Hi Gian, Thank you for your lovely review and for your kind words regarding Megan. We'll be sure to pass your comments on to her and her line manager. If we can help with anything in the future, please do not hesitate to get in touch.. Kind Regards The Collingwood Team Response date: 30th July 2025

Sarah Deserves the Spotlight...

I would like to wholeheartedly nominate Sarah for Customer Service Person of the Year. As a Customer Service Advisor at Collingwood Insurance, Sarah consistently goes above and beyond to support customers with patience, professionalism, and genuine care. Her ability to resolve issues efficiently while maintaining a friendly and empathetic tone sets her apart. Sarah doesn’t just provide answers—she provides reassurance and confidence, making every customer feel truly valued. She is a shining example of excellence in customer service. Reviewed on: 24th July 2025

Reply from Collingwood Hi Ahsan, Thank you so much for your lovely review and for speaking so highly of Sarah. We'll be sure to pass your lovely comments on to her and her line manager, I'm sure if there is anything more you need support with in the future, Sarah or one of her colleagues will be on hand to give you the best experience possible. Thanks again and have a great day. The Collingwood Team Response date: 30th July 2025

My daughter had this insurance and we had an excelle...

My daughter had this insurance and we had an excellent experience. Now my son is using the same company. Absolutely wonderful staff Reviewed on: 24th July 2025

Reply from Collingwood Hi Diana, Thank you very much for the 5* review, and delighted to hear that you came back to us a second time to help with your son's driving tuition. We wish your son much success in his endeavours to becoming a full licence holder and if there is anything we can help with, please do let us know. Kind Regards The Collingwood Team Response date: 30th July 2025

EXCELLENT CUSTOMER SERVICE!

Cheapest company for my 2 month policy however rather expensive for a week to extend my policy. Customer service is excellent Reviewed on: 24th July 2025

Reply from Collingwood Hi Dylan, Thanks so much for the 5* review. We love to hear about how our customers have found their experience with us as there is always something to learn from it. We wish you much success in your endeavours to becoming a full licence holder and if we can help with anything in the future, please get in touch. Have a great day. The Collingwood Team Response date: 30th July 2025

Great Communication

Arranging Collingwood Learners Policy was clear and straight forward and is competitively priced. Policy update queries raised via online account are dealt with in prompt, polite and helpful manner. Reviewed on: 24th July 2025

Reply from Collingwood Hi Mark, Thanks for the great review and delighted to hear that you have found our learner driver policies competitive. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th July 2025

Really happy recommend this company

Really happy recommend this company Reviewed on: 23rd July 2025

Reply from Collingwood Hi Lauren, Thanks for the great review and we're delighted to hear that you would recommend us. Check your online account for rewards when you recommend a friend! If we can help with anything at all in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 24th July 2025

Carly was so helpful

Spoke to Carly and she was great, so very helpful explaining all our options especially as the renewal was due but my sons test is only in two weeks. Reviewed on: 23rd July 2025

Reply from Collingwood Hi Woocan. Thank you for your lovely review and for speaking so highly of Carly. We'll make sure your lovely comments are passed over to her and her line Manager. If we can help with anything in the future, please do not hesitate to reach out to us. Kind Regards The Collingwood Team Response date: 24th July 2025

Quick and easy to arrange car insurance online

Quick and easy to arrange car insurance online Reviewed on: 23rd July 2025

Reply from Collingwood Hi Star, Thank you for the 5* review and delighted to hear you found our website quick and easy to use. If there is any support you need in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 24th July 2025

The woman was extremely helpful and polite.

The woman was extremely helpful and polite. Reviewed on: 23rd July 2025

Reply from Collingwood Hi Grace, Thank you for your lovely review and we're delighted to hear that you had a great interaction with our staff. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th July 2025

Very good company would definitely recommend

Very good company will definitely recommend to anyone lookifor insurance Reviewed on: 23rd July 2025

Reply from Collingwood Hi Ramandeep, Thank you for the great review and we're delighted to hear that you would recommend us. Check our your online account for rewards when you recommend a friend. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 24th July 2025

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Collingwood: Car insurance reviews

36900% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Collingwood Car insurance reviews (3300)

Amazing Megan

Sarah Deserves the Spotlight...

My daughter had this insurance and we had an excelle...

EXCELLENT CUSTOMER SERVICE!

Great Communication

Really happy recommend this company

Carly was so helpful

Quick and easy to arrange car insurance online

The woman was extremely helpful and polite.

Very good company would definitely recommend

Review Collingwood: Car insurance now

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