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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3297 reviews)

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4.89

Based on 3,297 reviews, last reviewed 9th Sep 2025

36600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Excellent customer service Spoke to a lovely lady called Hollie who guided me through the policy options. No hard sell and she was great at explaining the terms, conditions and ... Read more Reviewed on: 9th September 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3297)

Really liked the customer service and how easy it wa...

Really liked the customer service and how easy it was to get insurance. Always the cheapest option and can do short time insurance Reviewed on: 25th July 2025

Reply from Collingwood Hi Anakha, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected and the product at the price they wanted to pay! Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

YES to collingwood

The whole team is super friendly, they all strive to help their customers and find you the best deals! They are all very informative and can also have a laugh. When I first started I was really impressed with how easy the company made it all. Reviewed on: 25th July 2025

Reply from Collingwood Hi Yasmin, And it's a YES to your great review!! Thank you so much for taking the time to leave a review and so happy you had a great experience with us! If we can help with anything at all in the future, please let us know and we'll certainly do what we can to help. Have a great day! The Collingwood Team Response date: 30th July 2025

Examplary value for money service

Despite having many clients, they’ll attend to you in record time Reviewed on: 25th July 2025

Reply from Collingwood Hi Kassim, Thanks for the great review and delighted to hear that we dealt with your query in record time. If we can help with anything at all in the future, don't hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

Really good really helpful quick n easy to pay frien...

Really good really helpful quick n easy to pay friendliy staff Reviewed on: 24th July 2025

Reply from Collingwood Hi James Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

I rang collingwood regarding my learners insurance;...

I rang collingwood regarding my learners insurance; as i made a mistake on my policy and needed to add another person onto it policy they was so helpful and made me feel valued and understood. They was so helpful and solved my problem quickly. Reviewed on: 24th July 2025

Reply from Collingwood Hi Millie, Thank you so much for your lovely review. We’re glad you found the service helpful and efficient, and you were made to feel like the valued customer you are. If you do have any other questions or queries, please don’t hesitate to get in touch with us and we’ll do all we can to help sort everything out for you. Kind Regards The Collingwood Team Response date: 30th July 2025

Fantastic

Very easy to setup and amazing customer service Reviewed on: 24th July 2025

Reply from Collingwood Hi Kyle, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

Great service, great price

Flawless. Easy to deal with, competitively priced and explained the whole process of learner insurance simply. Would definitely recommend! Reviewed on: 24th July 2025

Reply from Collingwood Hi Albie, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 30th July 2025

Amazing Megan

Fantastic!...I was dealt with in a polite and professional manner. All my questions were answered and if not then Megan checked at each stage to make sure i was given the correct information ...a refreshing surprise in this day and age of the hard sell at all costs...I never once felt pressured or made to feel awkward...so thanks a million Megan...you were on your own words...AMAZING!!!...Thanks from a very satisfied customer...I would not hesitate to recommend this insurance company Reviewed on: 24th July 2025

Reply from Collingwood Hi Gian, Thank you for your lovely review and for your kind words regarding Megan. We'll be sure to pass your comments on to her and her line manager. If we can help with anything in the future, please do not hesitate to get in touch.. Kind Regards The Collingwood Team Response date: 30th July 2025

Sarah Deserves the Spotlight...

I would like to wholeheartedly nominate Sarah for Customer Service Person of the Year. As a Customer Service Advisor at Collingwood Insurance, Sarah consistently goes above and beyond to support customers with patience, professionalism, and genuine care. Her ability to resolve issues efficiently while maintaining a friendly and empathetic tone sets her apart. Sarah doesn’t just provide answers—she provides reassurance and confidence, making every customer feel truly valued. She is a shining example of excellence in customer service. Reviewed on: 24th July 2025

Reply from Collingwood Hi Ahsan, Thank you so much for your lovely review and for speaking so highly of Sarah. We'll be sure to pass your lovely comments on to her and her line manager, I'm sure if there is anything more you need support with in the future, Sarah or one of her colleagues will be on hand to give you the best experience possible. Thanks again and have a great day. The Collingwood Team Response date: 30th July 2025

My daughter had this insurance and we had an excelle...

My daughter had this insurance and we had an excellent experience. Now my son is using the same company. Absolutely wonderful staff Reviewed on: 24th July 2025

Reply from Collingwood Hi Diana, Thank you very much for the 5* review, and delighted to hear that you came back to us a second time to help with your son's driving tuition. We wish your son much success in his endeavours to becoming a full licence holder and if there is anything we can help with, please do let us know. Kind Regards The Collingwood Team Response date: 30th July 2025

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Collingwood: Car insurance reviews

36600% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Collingwood Car insurance reviews (3297)

Really liked the customer service and how easy it wa...

YES to collingwood

Examplary value for money service

Really good really helpful quick n easy to pay frien...

I rang collingwood regarding my learners insurance;...

Fantastic

Great service, great price

Amazing Megan

Sarah Deserves the Spotlight...

My daughter had this insurance and we had an excelle...

Review Collingwood: Car insurance now

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