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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.84 (3572 reviews)

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4.84

Based on 3,572 reviews, last reviewed 11th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Read the small print I bought a Vauxhall Adam for my daughter, and insured her for a full 12 months with Collingwood to help her pass her test. At £191.50, the policy was ... Read more Reviewed on: 11th June 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Awards

Best motor insurance provider 2025

Awarded to the insurer rated highest in customer reviews for vehicle insurance in the UK.
Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

Collingwood Car insurance reviews (3572)

Cancellation fee!

Cancellation fee! Was really surprised they sold on my details to another company who I insured with but still charged me a £40 cancellation fee when I left them Reviewed on: 21st July 2025

Reply from Collingwood Hello Lewis, Thanks you for taking the time to leave a review, and we're sorry that you were disappointed with your experience with us. Our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs in terms of policy details premium and intermediary fees. If you have spoken to one of our colleagues over the phone when setting up your policy, as a regulated business, it is important that we make our customers aware of all of our fees and charges before buying the policy. Therefore, we are sorry that the cancellation charge came as a surprise to you. If you would like to discuss this further with us, please do not hesitate to get in touch. It is important to us that we are able to offer our customers who have passed their test options for a full licence policy, therefore, with your permission we pass your details on to our partners who are able to offer these products. We're glad to hear that you managed to secure full licence insurance through them. We do want to take this opportunity to wish you every success as a full licence holder and trust that you have many happy and safe driving adventures in the future. Kind Regards The Collingwood Team Response date: 22nd July 2025

Calls answered fairly quickly and customer service w...

Calls answered fairly quickly and customer service were very friendly and helpful. Policy was clearly explained and also given the opportunity several times to ask any questions. Really straightforward and quite was good value Reviewed on: 21st July 2025

Reply from Collingwood Hi Janice, Thanks for the great review. We're always delighted to hear when a customer has had a great experience with us and found their policy good value for money. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

Fast customer support along with reasonable prices m...

Fast customer support along with reasonable prices makes this the best insurance provider I’ve used. Reviewed on: 21st July 2025

Reply from Collingwood Hi Narcis, Thank you very much for your review. We're always delighted to hear when our customers have had a great experience with us, and are happy with the price they have paid for their Learner Driver Insurance. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th July 2025

It’s great driving learning insurance and affordable...

It’s great driving learning insurance and affordable prices Thanks Reviewed on: 21st July 2025

Reply from Collingwood Hi Sohail, Thank you for the great review - we're always pleased to hear when a customer feels that they have had a great experience and value for money. If there is anything more we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th July 2025

Great help when needed and the cost of insurance is...

Great help when needed and the cost of insurance is absolutely incredible Reviewed on: 21st July 2025

Reply from Collingwood Hi Luke. Thanks for the great review and we're delighted to hear that you got the help that you needed and a great price for your Learner Driver insurance. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th July 2025

The advisor explained all options were had

The advisor explained all options were had Reviewed on: 19th July 2025

Reply from Collingwood HI Natalie, Thank you so much for your 5* review and we're delighted to hear that you had a great experience with us. If there is anything further we can help with at all, please don't hesitate to reach out. Kind Regards The Collingwood Team Response date: 29th July 2025

Great price with excellent customer service.

Great price with excellent customer service. Reviewed on: 19th July 2025

Reply from Collingwood Hi William, Thanks for a great review and we're delighted to hear that you had a great experience with us. If we can help with anything in the future, please don't hesitate to reach out. Kind Regards The Collingwood Team Response date: 24th July 2025

My experience with Collingwood had been phenomenal.

My experience with Collingwood had been phenomenal. Whenever there has been as issue the staff/customer service people have been understanding, patient and helpful. I have never had an issue with this company and definitely recommend it for learners with their own cars. Reviewed on: 19th July 2025

Reply from Collingwood Hi Lucy, Thank you for such a great review and we're delighted to hear that you have found our service helpful and friendly. If we can help with anything at all in the future, please do not hesitate to get in touch and we will certainly do what we can to help. Kind Regards The Collingwood Team Response date: 24th July 2025

Customer service is spot on

Really great in helping me navigate the website, super easy to make changes, price was the cheapest for the timescale I needed. Overall can’t complain Reviewed on: 18th July 2025

Reply from Collingwood Hi Elih, Thank you so much for the lovely review and we're delighted to hear that you found our website helpful and easy to navigate. If we can help with anything in the future, please do not hesitate to get in touch and we will certainly do all we can to help. Kind Regards The Collingwood Team Response date: 24th July 2025

Very helpful and made it easy to understand what nee...

Very helpful and made it easy to understand what needed to be done Reviewed on: 18th July 2025

Reply from Collingwood Hi Shamila, Thank you so much for your lovely review. We’re glad you found the service helpful and efficient. If you do have any other questions or queries, please don’t hesitate to get in touch with us and we’ll do all we can to help sort everything out for you. Have a great day! The Collingwood Team Response date: 22nd July 2025

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Collingwood: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Best motor insurance provider 2025

Treating customers fairly champion 2025

Collingwood Car insurance reviews (3572)

Cancellation fee!

Calls answered fairly quickly and customer service w...

Fast customer support along with reasonable prices m...

It’s great driving learning insurance and affordable...

Great help when needed and the cost of insurance is...

The advisor explained all options were had

Great price with excellent customer service.

My experience with Collingwood had been phenomenal.

Customer service is spot on

Very helpful and made it easy to understand what nee...

Review Collingwood: Car insurance now

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