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The Co-operative Bank: Smart Saver reviews

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3.38
Based on 12 reviews, last reviewed 26th May 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
8%
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8%
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8%
See only 1 star reviews
17%

Latest highest rating:

5

Smart Saver is Smart and simple. Smart Saver is Smart and simple. Easy to use, easy to save. Reviewed on: 18th June 2024
David Cooper's avatar
David Cooper

Latest lowest rating:

1

Overall poor service and possibly much worse The online app was very poor. I was unable to access my account. It was difficult to contact the co-op by phone. I wrote letters to close my account a... Read more Reviewed on: 26th May 2025
Roy G's avatar
Roy G
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About this product

The Co-operative Bank savings reviews can help you to find out more about life at The Co-operative Bank. How easy is it to contact The Co-operative Bank? And how friendly are they? Our The Co-operative Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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The Co-operative Bank Smart Saver reviews (12)

A long process!

3
I am a student, and I had got given a Britannia Savings Account Book when I was 16 years old, 4 years ago. When Britannia merged with Co-Op it was still simple enough to get money out of my Savings Account, until recently they have been trying to phase out the Britannia Saving Account books, as they are outdated. It was not a simple switch unfortunately, I had to have a meeting regarding changing to a card, but it was unclear what was the most similar to the one I currently had. I chose the Smart Saver card, which has been ok so far. However, my pin was lost in the post and it took over a month to be sent another one- BAD CUSTOMER SERVICE! Reviewed on: 3rd November 2015
Olivia's avatar
Olivia

Very easy to set up. Helps my chosen charity, and also gain an ATM card.

5
I decided on this savings account, as I wanted one that would help charity as well as helping me save money.I was really pleased with the ease in opening my account, also to recieve and ATM card which means I can access my money if I need too Reviewed on: 7th May 2015
Nicholas Greenwood's avatar
Nicholas Greenwood

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