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Countingup: Business Account reviews

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4.86
Based on 3,202 reviews, last reviewed 1st Mar 2026
48500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026
Harry b's avatar
Harry b

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026
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Nicos N
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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

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Countingup Business Account reviews (3202)

Good until something bad happens

1
They won’t release my money due to “fraud” until this point it was great. Love the app and features. Voting due to a company nudge. However theyd have been better asking me 3 weeks ago. Now I won’t go near them Reviewed on: 20th March 2023
Johnfk's avatar
Johnfk
Reply from Countingup Hi, We appreciate your feedback and want to assure you that we take the responsibility of being a regulated financial institution seriously. It is our ongoing duty and practice to closely monitor the activity of all the accounts that are opened with us. In certain situations, it may be necessary for us to conduct additional due diligence to gain a comprehensive understanding of the business and its operations. This process aligns with our internal review criteria and the regulatory requirements imposed on all banks and financial institutions in the UK. It is not specific to Countingup alone. Whenever such circumstances arise, we are obligated to suspend our services until we receive sufficient information from the business. Response date: 17th September 2024
countingup logo reviews
Countingup

Good but could be better

2
Good bank, could be better, FSCS would be good, feels not as robust as others like Starling or HSBC Reviewed on: 20th March 2023
Steveb's avatar
Steveb
Reply from Countingup Hi Steve Hi Joe Safeguarding applies to all Countingup customers, with no defined limit per customer or account (besides our normal maximum account balance). This means that all the money within your Countingup account is protected. In contrast, banks are required by the regulators to participate in the Financial Service Compensation Scheme (FSCS). The FSCS acts like an insurance policy for bank accounts and pays out up to a maximum of £85,000 per eligible person, per bank, building society or credit union or up to £170,000 for joint accounts in the event of the bank or building society becoming insolvent. E-money issuers are not able to participate in the Financial Service Compensation Scheme (FSCS), and therefore your account is not protected by FSCS. This means that in the very unlikely event of PPS (or account provider) becoming insolvent, the return of your money might take longer than an FSCS claim because the distribution would be handled by an insolvency practitioner or administrator. It's worth noting that because the administrator can deduct their costs from this money, you might get slightly less than your full account balance back. Countingup takes the security of your business' funds seriously and with our safeguarding procedures in place, we would like to re-iterate that the money within your Countingup account is safe and protected. Response date: 17th September 2024
countingup logo reviews
Countingup

Business account for busy ceo

5
As a small business Countingup business account offers facilities that supports client involving and data collation for hmrc/companies house filings by our accountants. Banking fees are moderate, Highly recommended. Reviewed on: 20th March 2023
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Simplicity

5
Easy to use and navigate. Great for self employed as invoice creation easy and manageable. Great tie in with accountants for ease of book keeping. Reviewed on: 20th March 2023
Russell Davis's avatar
Russell Davis

Efficient, easy to use and innovative

5
No issues with my counting up account, it is efficient, clear and easy to use with constant new features and advice being added. Reviewed on: 20th March 2023
Richard's avatar
Richard

easy to access and value for money

5
I have had my business account for 4 years and the app has never failed me. it is easy to transfer money, pay people and track what I spend. easy to set up, access securely from any device. The fees per month were on discounted rate to begin with as my business was new, which was great however now they are at the full price it is still great value for money. Reviewed on: 20th March 2023
Michele Scott's avatar
Michele Scott

Brilliant

5
Really good buisness account. Glad i chose them Reviewed on: 20th March 2023
Charlotte carruthers's avatar
Charlotte carruthers

Excellent service and the app is fantastic and very easy to use

5
Very good experience. I do not have anything to say because I have my business account since few years now and I will definitely keep it for many more years. Thank you Reviewed on: 20th March 2023
shakil yasin's avatar
shakil yasin

Love the services

5
Very fast payment and love the way it’s organised. Reviewed on: 20th March 2023
Dinesh Jayasinha's avatar
Dinesh Jayasinha

Brilliant

5
Easy to register, easy to use, affordable rates! Just perfect! Reviewed on: 20th March 2023
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Livvy World

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