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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (3199 reviews)

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4.86

Based on 3,199 reviews, last reviewed 26th Feb 2026

48200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Only been with counting up for a short time but all... Only been with counting up for a short time but all has been excellent so far. Reviewed on: 26th February 2026

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3199)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Counting up has my vote.

For a small business like mine Counting up has been amazing. Simple to use, low charges, good customer service if and when needed, lot of the accounting tools available in the app itself, invoicing...so in all it's been a good choice. Reviewed on: 13th February 2026

Good business account for small businesses

Good business account for small businesses Reviewed on: 13th February 2026

It’s worked well with the feature of adding receipts...

It’s worked well with the feature of adding receipts and notes and vat calculations it’s a very good bank Reviewed on: 13th February 2026

Easy to use

Very good experience using this service. Reviewed on: 13th February 2026

Counting up has been a great help to manage my money.

I have been using counting up for my business needs and it has been really good and easy to use. Customer service : they respond quickly. Reviewed on: 13th February 2026

No down time.

No down time. Always available. Easy to use. Reasonsble charged. Reviewed on: 13th February 2026

Countingup - The Bank for micro and small business

Started a business 7 years ago and the only bank prepared to give me a chance was Countingup. Here we are 7 years later and both going strong. This is the bank that genuinely has the micro and small businesses best interests at heart. Reviewed on: 13th February 2026

Trouble free, but fees a bit excessive.

Trouble free, but fees a bit excessive. Reviewed on: 13th February 2026

Good, but missing some easy and vital features

The app is clear and very easy to navigate but I would prefer having a desktop option as only being able to do banking through my phone is limiting. Also not being able to speak to someone over the phone is frustrating when a problem needs resolving as it can take days over the messages. Finally, Counting Up are missing money pots, this is something I need but they don’t offer. I like the accounting features a lot as this streamlines everything. Reviewed on: 13th February 2026

Great service 2026

Great service in 2025 and 2026 always ready to help Reviewed on: 13th February 2026

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