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Countingup: Business account reviews

Name: Business account
Rating: 4.69 (3449 reviews)

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4.69

Based on 3,448 reviews, last reviewed 18th May 2026

66% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

It’s been great so far! It’s been great so far! Easy communication and straightforward access within the app Reviewed on: 18th May 2026

Latest lowest rating:

1

They cancelled my business account They cancelled my business account due to sporadic sales arising from my side hustle. I didn't have any lending or overdraft on the account. National ... Read more Reviewed on: 16th April 2026

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

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Countingup Business account reviews (3449)

Super easy to use

So easy to use this business bank account and with accounting software included, why wouldn't you use it? Reviewed on: 23rd March 2023

British Bank awards

I would highly recommend Countingup up to any Business owner , I got recommend a year ago by a friend and I have never had any problem with them. The services are great and customer service readily available to sort out any issue promptly Reviewed on: 23rd March 2023

Great bank really supportive

I've had a great customer experience, feel fully informed and know where to go if I need support. Reviewed on: 23rd March 2023

I got scammed

A scammer called me and took my money and counting up did absolutely nothing about it! Reviewed on: 23rd March 2023

Reply from Countingup Hi Adnan Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

Excellent

Easy to use and understandable. Reviewed on: 22nd March 2023

so easy to set up and use

Absolutely amazed by haw quick it has been to set up the account and haw easy is to keep track on expenses and make payments! Reviewed on: 22nd March 2023

Counting up is very helpful,

Counting Up is very helpful, i had customer accidentally transferred money in my counting up business account, and i had problem logging in my mobile app but they are really helped me to retrieved my account back and i managed to sent my customer money back to her account, and its really easy to used and they support you a lot Reviewed on: 22nd March 2023

Easy and affective

It is very easy really to use the app and no any conflicts with the company Truatable and good service Reviewed on: 22nd March 2023

Invoices don't always work- but good overall

Invoices don't always work, but good overall Reviewed on: 22nd March 2023

Reply from Countingup Hi I am sorry to hear that you have had issues with invoicing previously. Countingup are always adapting our features to make them as best that we possibly can for our customers. Therefore, if you do come across anything that isn't working how you would like it to, please do not hesitate to get in touch via our in-app secure messaging service. We will be happy to help, and also provide your feedback to the relevant team Response date: 17th September 2024

fabulous

Brilliant bank, always on top of things, constantly working and honest Reviewed on: 22nd March 2023

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View resource hub

Countingup: Business account reviews

66% decrease in 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Countingup: Business account now

Countingup Business account reviews (3449)

Super easy to use

British Bank awards

Great bank really supportive

I got scammed

Excellent

so easy to set up and use

Counting up is very helpful,

Easy and affective

Invoices don't always work- but good overall

fabulous

Review Countingup: Business account now

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