Paid advertisement
Smart Money People Logo
Newsletter

Countingup: Business account reviews

4.69
Based on 3,448 reviews, last reviewed 18th May 2026
66% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

It’s been great so far! It’s been great so far! Easy communication and straightforward access within the app Reviewed on: 18th May 2026
Clinton 's avatar
Clinton

Latest lowest rating:

1

They cancelled my business account They cancelled my business account due to sporadic sales arising from my side hustle. I didn't have any lending or overdraft on the account. National ... Read more Reviewed on: 16th April 2026
Shanti D's avatar
Shanti D

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Review Countingup: Business account now

Help others make smarter decisions by sharing your own experience. Write a review

Countingup Business account reviews (3449)

Great

5
I have my account with them for more then one year, without problems, if you have one, they will manage for you, and even is an online company, is really good and you can trust them in any case. Reviewed on: 21st March 2023

No hassle business banking

5
Very easy to deal with, simple to set up, hassle free non invasive business banking. Happy to help you combine your banking with all statutory demands easily configured in the app or just leave you to run your business yourself in your own way, would happily recommend as opposed to time consuming difficult high street banks. Reviewed on: 21st March 2023

Class

5
App is straight forward love it Reviewed on: 21st March 2023

They are good

5
No bad experience yet, there is no too much charges Reviewed on: 21st March 2023

Excellent professionalism

5
Great seamless service keep it up. Dependable and reliable. Reviewed on: 21st March 2023

Great bank

5
Amazing bank, amazing app & features, fair pricing. Great all round experience. Reviewed on: 21st March 2023

The best

5
Is very efficient and easy to open, they gave us a good chance to open when I was setting up my new business. The most important is secured. Reviewed on: 21st March 2023

Good until something bad happens

1
They won’t release my money due to “fraud” until this point it was great. Love the app and features. Voting due to a company nudge. However theyd have been better asking me 3 weeks ago. Now I won’t go near them Reviewed on: 20th March 2023
Reply from Countingup Hi, We appreciate your feedback and want to assure you that we take the responsibility of being a regulated financial institution seriously. It is our ongoing duty and practice to closely monitor the activity of all the accounts that are opened with us. In certain situations, it may be necessary for us to conduct additional due diligence to gain a comprehensive understanding of the business and its operations. This process aligns with our internal review criteria and the regulatory requirements imposed on all banks and financial institutions in the UK. It is not specific to Countingup alone. Whenever such circumstances arise, we are obligated to suspend our services until we receive sufficient information from the business. Response date: 17th September 2024
countingup logo reviews
Countingup

Good but could be better

2
Good bank, could be better, FSCS would be good, feels not as robust as others like Starling or HSBC Reviewed on: 20th March 2023
Reply from Countingup Hi Steve Hi Joe Safeguarding applies to all Countingup customers, with no defined limit per customer or account (besides our normal maximum account balance). This means that all the money within your Countingup account is protected. In contrast, banks are required by the regulators to participate in the Financial Service Compensation Scheme (FSCS). The FSCS acts like an insurance policy for bank accounts and pays out up to a maximum of £85,000 per eligible person, per bank, building society or credit union or up to £170,000 for joint accounts in the event of the bank or building society becoming insolvent. E-money issuers are not able to participate in the Financial Service Compensation Scheme (FSCS), and therefore your account is not protected by FSCS. This means that in the very unlikely event of PPS (or account provider) becoming insolvent, the return of your money might take longer than an FSCS claim because the distribution would be handled by an insolvency practitioner or administrator. It's worth noting that because the administrator can deduct their costs from this money, you might get slightly less than your full account balance back. Countingup takes the security of your business' funds seriously and with our safeguarding procedures in place, we would like to re-iterate that the money within your Countingup account is safe and protected. Response date: 17th September 2024
countingup logo reviews
Countingup

Business account for busy ceo

5
As a small business Countingup business account offers facilities that supports client involving and data collation for hmrc/companies house filings by our accountants. Banking fees are moderate, Highly recommended. Reviewed on: 20th March 2023

Review Countingup: Business account now

Help others make smarter decisions by sharing your own experience. Write a review