Smart Money People Logo

Countingup: Business Account reviews

4.86
Based on 3,202 reviews, last reviewed 1st Mar 2026
48500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026
Harry b's avatar
Harry b

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026
Nicos N's avatar
Nicos N

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

1
I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024
Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024
countingup logo reviews
Countingup

Fantastic!

5
Great service, fast, efficient and reliable app. Cannot fault in any way. Reviewed on: 21st February 2022

Best bank

5
Very easy to set up and to navigate. Reviewed on: 21st February 2022

Great service

5
Great service all around. App is very easy to navigate Reviewed on: 21st February 2022

Countingup helps small businesses grow

5
The app is quick and easy to set up and it really helped me run my business and be aware of my finances with their extra accounting features Reviewed on: 18th February 2022

Not protected against fraud!

1
You are not protected against fraud. I had multiple fraudulent transactions on my card and they would not refund or even investigate the matter. I even asked them to contact the retailers for me but they wouldn't do it. Basically said it your own fault, see ya. Would not recommend - go with a more established bank as you will be protected. Reviewed on: 14th January 2022

Easy to use banking

5
Really easy to set up and really easy to use. Reviewed on: 11th August 2021

I don't believe you at all

2
I don't want to tell you information about me, I don't trust you! Reviewed on: 6th April 2021

Fantastic product and service

5
Fantastic product and service, making running a business simpler Reviewed on: 30th March 2021

Fantastic app and support

5
I operate a small ltd company working in transport management and compliance, for me not having the stress of creating an invoice template and number reference was a plus also being able to give my accountant direct access is great Reviewed on: 30th March 2021

very pleased

5
I am very satisfied and I recommend counting up with confidence Reviewed on: 24th March 2021