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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (3293 reviews)

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4.86

Based on 3,293 reviews, last reviewed 26th Mar 2026

56700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Lots of fabulous features to help you bank invoicing... Lots of fabulous features to help you bank invoicing tax etc easy to use and reliable Reviewed on: 26th March 2026

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3293)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Best

All little help is there and everything Is so simple perfect for small Business Reviewed on: 9th December 2019

Just about

Only thing i think you charge too much on transfers and they take forever to show in account when transfers are made Reviewed on: 9th December 2019

Everything just works and is quick and easy

So easy to use their app - wish the high street banks could make their apps as good as this one. Love the accounting facility too Reviewed on: 9th December 2019

Very good bank

The best service ever. I will recommend to anyone. Reviewed on: 9th December 2019

Really great customer service

All queries dealt with so efficiently. Questions are also answered clearly. Great! Reviewed on: 9th December 2019

Great!

Great service! I love how easy it is to deposit at the post office. Reviewed on: 9th December 2019

Cheap and brilliant way to bank

App is really good and really handy for my business and just gets better and better Reviewed on: 9th December 2019

Outstanding Customer Service!

I've always received outstanding customer service from Counting Up. Reviewed on: 9th December 2019

Makes Business Banking much more friendlier and saves me a lot of time

The ease of use of their app, the speed and straightforward/simple process of opening an account definitely made life easier for me. The customer experience has been great and I hope that they continue to add more features and services. Reviewed on: 9th December 2019

My accountant loves it!

Brilliant business banking app and my accountant loves it too. Simply take a photo of the receipt and it is digitally stored ready for end of year tax returns along with what type of payment it is. The thing i love most is that you get s notification when ever a payment is made on the card so i can keep track of every transaction effortlessly. Reviewed on: 9th December 2019

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