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Countingup: Business Account reviews

4.86
Based on 3,202 reviews, last reviewed 1st Mar 2026
48500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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8%
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1%
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0%
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1%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026
Harry b's avatar
Harry b

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026
Nicos N's avatar
Nicos N

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

1
I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024
Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024
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Countingup

Excellent customer service

5
Excellent customer service never had a problem Reviewed on: 22nd October 2025

Counting up is very difficult to contact specificall...

1
Counting up is very difficult to contact specifically if there is problem with the account very unreliable support. Reviewed on: 5th October 2025

Reliable and flexible credit

5
Reliable and flexible credit, I'm a very satisfied customer. The one time there was an issue (with payment my end) their customer services were excellent. Reviewed on: 23rd May 2025

I recently had an excellent experience with my busin...

5
I recently had an excellent experience with my business bank account that I wanted to share. The online banking platform is user-friendly and intuitive, making it easy to manage my finances. Whenever I had questions, the customer support team was responsive and helpful, providing quick solutions to my inquiries. The range of features available for managing my business transactions has made my banking experience seamless and efficient. Thank you for providing such outstanding service! Reviewed on: 28th April 2025

Haven't had a problem with the company so I will sta...

5
Haven't had a problem with the company so I will stay with them Reviewed on: 24th April 2025

Easy App with great guidance

4
Really simply and easy to see what money you need for tax and how to manage your payments in a straight forward way! Reviewed on: 21st April 2025

I think app needs a little improvements in terms of...

4
I think app needs a little improvements in terms of the logo out button and also the charges needs to be reviewed to attract more customers Reviewed on: 20th April 2025

A good online bank for any small business.

5
As a small business owner, I wanted a bank that was simple to set up, user friendly and easy to use, low cost and hassle free. Counting up was all this plus has some great features such as ease of tracking and categorising expenses, can make invoices on the app to share and get paid. It also allows me to give access to my profit loss statement to my accountant. So far, I have no complaints, and it is one less thing for me to worry about in my business. Reviewed on: 20th April 2025

Very intuitive and stress free

5
Very intuitive and it makes everything so relaxed! Reviewed on: 19th April 2025

Very good

5
Very good fast payment secure payment and easy Reviewed on: 19th April 2025