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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2376 reviews)

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4.84

Based on 2,376 reviews, last reviewed 18th Feb 2025

9300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Ease of banking with immediate credits and debits ma... Ease of banking with immediate credits and debits make it easy for day to day business banking Reviewed on: 18th February 2025

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025

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About this product

Countingup Business Account reviews (2376)

Review of the Countingup, Business Account:

Love using Counting up.

Love using Counting up. Support is always helpful and quick to respond. Makes my life easier. Reviewed on: 15th February 2024

Reply from Countingup Hi Thank you for leaving such a great review! Since your review, we have launched an even quicker way to contact the support team- in-app secure messaging! This is not a live chat. However, this is the safest and most secure way in knowing you are speaking to us in order to protect our customers. If you need us in the future, please do not hesitate to start up a chat. Response date: 17th September 2024

Can't complain

All good, however I would like to be able to access my account on my desktop rather than only my phone. Otherwise I can't complain, Reviewed on: 3rd February 2025

Reply from Countingup Hello David, Thank you for this lovely feedback. As much as we love hearing good feedback, we really do value all thoughts. Be rest assured we have passed on your feedback to the relevant team. Any time you’d like to let us know any suggestions or thoughts - just send us a message in the app. Enjoy your evening! Response date: 5th February 2025

Simple!!

Counting up makes the whole process of invoicing and bookkeeping so much easier. I used to spend most of January entering all my receipts on to a spreadsheet. Now I know my figures day by day just from using my business bank account Reviewed on: 3rd February 2025

Reply from Countingup Ah Steve, Thank you for your lovely feedback. You've made our day. We’re so happy to hear that Countingup is helping you run your business with our in-built accounting software feature. We have so much more planned, keep your eyes peeled! Thank you again for the love and support Response date: 5th February 2025

i have 2 accounts with counting up for 2 of my 3 bus...

i have 2 accounts with counting up for 2 of my 3 businesses i find there invoicing system and automatic tax pots a great addition to the accounts Reviewed on: 3rd February 2025

Reply from Countingup Hello Kenny, thank you, you've certainly made our day! We’re glad that you’re enjoying the features that Countingup has to offer. We have so much more planned, so keep your eye on your inbox for updates. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Response date: 5th February 2025

Great app for new business owners

Easy app to use and navigate around. clear labels about categories. Even with the tax pot it’s very clear and detailed on where and how much money that’s going in there. Also gives you the paperwork information. First time I’ve heard of this app for my business and I’m fully confident and happy using it. Reviewed on: 3rd February 2025

Reply from Countingup Hi Hannah, You’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. We love that you love our features. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week Response date: 5th February 2025

Really enjoyed your services and your bank protect c...

Really enjoyed your services and your bank protect customers funds Reviewed on: 3rd February 2025

Reply from Countingup Hi Abdullah, thank you for leaving us a 5 star review. If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Response date: 5th February 2025

Great app, invoicing is so easy and very professional

Great app, invoicing is so easy and very professional Reviewed on: 3rd February 2025

Reply from Countingup Hi David, You’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week Response date: 5th February 2025

Excellent bank

Really good from the start very on the wall always good with customer service real happy have two accounts running have not experienced any faults Reviewed on: 3rd February 2025

Reply from Countingup Hello, thanks for taking the time to leave us a review! We’re so happy that you’ve had a positive experience with your recent communication with us. We’re here to make it easier for you to run your business - so any time you need us, just get in touch by messaging us in-app. Response date: 5th February 2025

Easy to use, make and send invoices seamlessly.

Easy to use, make and send invoices seamlessly. All round the best online bank that I have used. Reviewed on: 3rd February 2025

Reply from Countingup Hi David, Thanks for sharing your experience. We’re so happy that you’re enjoying your business current account so far, and you're happy about the accounting features. We have lots planned so keep an eye on your inbox and our social media pages for updates Response date: 5th February 2025

Excellent Quick service response fast

Excellent Quick service response fast Reviewed on: 3rd February 2025

Reply from Countingup Hello, Thanks for sharing your experience! We really do have the best customers Response date: 5th February 2025

I cannot pay in a commission cheque because no post...

I cannot pay in a commission cheque because no post office branches have the right envelopes. I have sent several emails about this and received no reply. I was sent a link so that I could vote in this. Reviewed on: 3rd February 2025

Reply from Countingup Hi Belinda Thank you for taking the time to provide feedback. I am sorry to hear that you have been unhappy with the service. I can see that my colleague has been in contact with you directly via email to discuss this further with you. Please note that the. support team are available 9am - 5pm, Monday - Friday. We will always ensure that we will get back to you as soon as possible within this time. Response date: 6th February 2025

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