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Countingup: Business Account reviews

4.86
Based on 3,202 reviews, last reviewed 1st Mar 2026
48500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026
Harry b's avatar
Harry b

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026
Nicos N's avatar
Nicos N

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

1
I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024
Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024
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Countingup

Avoid This Bank at All Costs Read the 1-Star Rev...

1
Avoid This Bank at All Costs – Read the 1-Star Reviews First! I opened a staff account with this bank under my company, Motolink South Wales Limited, and deeply regret it. Today was supposed to be the first day of using the account – they sent me the card, and I’d already switched all my business direct debits over and transferred over £20,000 in various payments. As soon as the account became active… they froze it. No warning, no explanation. I messaged them via chat immediately, and as expected – no response. This is how they operate. Just read through the endless one-star reviews like I did (far too late, unfortunately). Their customer service is non-existent, and they clearly don’t care about the disruption they cause to small businesses and individuals. I now have business obligations, bills, and payments in limbo while they hold onto my funds without even acknowledging my message. I want to move every penny out of this account as soon as they unblock it – if they ever do – and I strongly advise anyone considering this bank to look elsewhere. There are far better options out there that won’t leave you in the dark and treat your money like it’s theirs. You’ve been warned – especially if you’re a business like Motolink South Wales Limited. Reviewed on: 10th April 2025

Pavlin Hristov

5
Quick responsive and great experience for small businesses everything in one place. Reviewed on: 10th April 2025

Love Counting Up!

4
Love Counting Up! My business is very simple and the function of bank account and book keeping all in one place is perfect for what I need. My only one little gripe is I wish the debit card would link to my Apple Pay. Otherwise I love the service. Reviewed on: 9th April 2025

Easy to use, with a good interface.

5
Easy to use, with a good interface. Reviewed on: 9th April 2025

Easy to start

5
I opened an account for my start up business. It was so easy to start. Plus I can attach needed files for good organisation of invoices. Reviewed on: 8th April 2025

good experience

5
good experience I liked it good banking Reviewed on: 5th April 2025

Excellent Software

5
Counting up gas really helped me when starting my new business! The tax pot is a great feature Reviewed on: 3rd April 2025

My first business account, very easy to apply and be...

5
My first business account, very easy to apply and be accepted. The app itself is very easy to navigate and produce invoices etc Reviewed on: 3rd April 2025

TT elite

5
I've had counting up for 3 years and it's been amazing Reviewed on: 3rd April 2025

excellent very good service really enjoyed the the t...

5
excellent very good service really enjoyed the the time with countup Reviewed on: 3rd April 2025