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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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1%
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0%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Perfect fir cycle insurance

5
The policy provides exactly the cover that I require. Reviewed on: 11th August 2021

Essential for city dwellers

5
Living in a city and using my bike for work (courier) means my bike is indispensable but theft is always a concern. I've had many bikes stolen over the years but my home insurance was no help to mem. Having insurance that's specifically for cyclists has made a huge difference to me and I can ride confidently knowing I've got cover that actually offers me useful, practical protection. Reviewed on: 16th October 2023

Reliable. Affordable.

5
I've been with Cycleplan for several years now and they never disappoint. When my bike was stolen, I was taken through the claims process and always had someone responding to me regularly until the claim came through. Reviewed on: 16th October 2023

Bike insurance

4
Whenever i have had to deal with cyleplan they have been professional and organised. Reviewed on: 16th October 2023

Excellent customer care and service

5
Best insurance I have had for my ebike Reviewed on: 16th October 2023

Reliable and affordable

5
I am really pleased with Cycleplan insurance as it covers every issue it could take place and the cost is affordable. I will recommend it to family and friends. Reviewed on: 16th October 2023

Excellent service at an affordable prize

5
I am pretty happy with the product I received from cycleplan. I compared the market; this was the most economical product with the most comprehensive cover. I even added my daughter's bike to the same plan for a small extra fee. Reviewed on: 16th October 2023

Great support!

5
I had my bike stolen after only three months of purchase; the claim process was quite straightforward and they dealt with mine in a very professional and efficient manner. I wish many other companies were like Cycleplan. Reviewed on: 16th October 2023

Fab insurance

5
Excellent bike insurance for a very reasonable price. Reviewed on: 16th October 2023

Really good customer service

5
I have made a few claims with cycleplan for accidents and damages to my bike. Each time they have been really responsive and proactive. They have always been really helpful working with me to ensure the process is smooth and easy. I would recommend cycleplan to anyone looking for bike insurance. Reviewed on: 16th October 2023

Just what you need

5
Easy to set up insurance, value for money, just the right amount of communication and support. Reviewed on: 16th October 2023