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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
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1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
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Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

Great Customer Service

5
Having plucked up the courage and bought two electric bikes we felt it important to obtain specialist insurance. Being in our golden years and not familiar on bike insurance we googled. Cycle plan was easy to navigate and clear and concise. Thank you Reviewed on: 15th October 2023
Wendy and Steve Yelland's avatar
Wendy and Steve Yelland

Quick response

5
Customer service is easy to get ahold of and staff are friendly. Responses are quick and rates are affordable. Reviewed on: 15th October 2023
Sydney Macfarlane's avatar
Sydney Macfarlane

Peace of mind riding or racing

5
Peace of mind knowing me and my bike are protected if I crash or even if my pride and joy is stolen. Customer service is great and. An always actually get someone on the phone! Reviewed on: 15th October 2023
Craig Hamilton's avatar
Craig Hamilton

Mega expensive bike, cheap insurance

5
These guys offer good value insurance for my mega expensive bike. Good work boys. Reviewed on: 15th October 2023
Adam Campbell's avatar
Adam Campbell

Excellent service

5
Customer service very knowledgeable, polite and friendly Reviewed on: 15th October 2023
Lynne Kelly's avatar
Lynne Kelly

Quality of service and competitive prices

5
The whole experience from start to finish was simple and took only a few clicks. The website is easy to follow and the prices are competitive, giving peace of mind when we take our e-bikes away. We have already recommended Cycleplan to our neighbour. Reviewed on: 15th October 2023
BobJ's avatar
BobJ

Peace of mind on the road

5
A great and reassuring set up Allowing you to enjoy the ride. Reviewed on: 15th October 2023
Tim Hoyle's avatar
Tim Hoyle

Good service.

5
Good service all round. As advertised. Reviewed on: 15th October 2023
Patrick Quigley's avatar
Patrick Quigley

Good value cover

5
Good competitive price with the cover I need for my bikes. Reviewed on: 15th October 2023
Ian Smith's avatar
Ian Smith

great insurance

4
i have been using them for few years and they are always the most comprehensive one i found and at a great price! Reviewed on: 15th October 2023
Iuliana Cosma's avatar
Iuliana Cosma

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