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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,470 reviews, last reviewed 15th Oct 2025
93% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
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Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4470)

Professional to deal with.

5
Professional to deal with, fast resolution of issues and friendly service. Reviewed on: 11th September 2025
Keith Mortimer's avatar
Keith Mortimer

Haven’t had to contact customer services but find it...

5
Haven’t had to contact customer services but find it good value! Reviewed on: 11th September 2025
Rory M's avatar
Rory M

Great experience.

5
Great experience. I would recommend it. Reviewed on: 11th September 2025
valeria savarese monk's avatar
valeria savarese monk

Really easy to set up a so helpful

5
Really easy to set up a so helpful Reviewed on: 11th September 2025
gareth sumner's avatar
gareth sumner

so far your service is upto...date

4
so far your service is upto date great feedback loads of feature,s Reviewed on: 11th September 2025
Stefan Mercurie's avatar
Stefan Mercurie

First insurance that actually worked out worthwhile.

5
First insurance that actually worked out worthwhile. Needed to claim, made the claim, got paid, got new bike. It wasn't quick and there was bit of unnecessary repetitive questioning and have to provide the same evidence more than once, but it worked out well in the end. Reviewed on: 11th September 2025
Andrew Kellman's avatar
Andrew Kellman

Easy renewel

4
My policy renews automaticly every year but advisorers are easily contactable on the phone or by email if I need advice . Reviewed on: 11th September 2025
slj6711@yahoo.co.uk's avatar
[email protected]

Great Customer Service, Frustrating renewal process

4
Customer service are quick to respond and always polite & concise with their responses. The only drawback is the renewal price is never as low as a new customer so no benefit in renewing unless you put time and effort in to getting a better price. Reviewed on: 11th September 2025
MattC's avatar
MattC

Competitive quotes

5
Competitive quotes for two bikes really easy process to get insured. Reviewed on: 11th September 2025
Peter O's avatar
Peter O

Good choice of cover

5
Good price clear information easy web site to use wide range of cover levels Reviewed on: 11th September 2025
stephen c's avatar
stephen c

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