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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,470 reviews, last reviewed 15th Oct 2025
93% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
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Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4470)

Great service, no complaints

5
Quick and easy obtaining quote(s), ease of site navigation, providing all necessary information needed to complete application (no faffing about/straight to the point), competitive pricing Reviewed on: 11th September 2025
PatC's avatar
PatC

Easy to sign up to and great value for money.

5
Easy to sign up to, great value for money Reviewed on: 11th September 2025
Matt R's avatar
Matt R

Very quick and easy process giving me the piece of m...

5
Very quick and easy process giving me the piece of mind I wanted from the insurance Reviewed on: 11th September 2025
Sonny S's avatar
Sonny S

So far I haven’t claimed but seems good value for...

4
So far I haven’t claimed but seems good value for money Reviewed on: 11th September 2025
Miguel A's avatar
Miguel A

The test would be if needed to claim

5
Not had to use the insurance yet and lets hope it isn't needed. In one sense it gives you some peace of mind when you own an expensive E-bike. On the worrying side there is a lot of small print, rules / requirements that make me wonder if that would used to the nth degree to prevent a claim. There was lack of knowledge or interest from customer service when I asked them about my E-bikes power rating and legalities to meet their insurance requirements. .I gave them the make and model and they would not comment. The only decent reviews will be from people who have had to make a claim. Reviewed on: 11th September 2025
Neilee's avatar
Neilee

Best of the bunch

5
Best cover and value for money - easy to use and questions are relevant to bike insurance good level of cover and understanding - luckily not had to use it yet Reviewed on: 11th September 2025
Fazd's avatar
Fazd

Good customer service when contacted

5
Good customer service when spoken to about renewal Reviewed on: 11th September 2025
Sarah C's avatar
Sarah C

Staff very welcoming and friendly.

5
Staff very welcoming and friendly. Excellent service and affordable for all. Reviewed on: 11th September 2025
Tetda Dieudonne's avatar
Tetda Dieudonne

Good Insurance at a good Price no fuss

4
Good Insurance at a good Price no fuss Reviewed on: 11th September 2025
Ken B's avatar
Ken B

Excellent value and response to claim.

5
Good value and reviews attracted me to take out initially. Then had excellent response to claim after burglary, quickly resolved. Reviewed on: 11th September 2025
Roger B's avatar
Roger B

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