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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Great understanding of cycle insurance

5
Easy to apply , straight forward to understand in simple English writing Reviewed on: 20th September 2022

Bike insurance

5
Happy with the service and the price Reviewed on: 20th September 2022

So glad I used cycleplan

5
I got myself a new bike and all the kit I needed with cycleplan. Customer service, communication and delivery were all great. Reviewed on: 20th September 2022

Great cover for price

5
Easy to complete on line. Great price Reviewed on: 20th September 2022

Excellent service

5
Last minute trip to take part in the UCI Grand Fondo World Championships and managed to insure all my bikes quickly which allowed worry free travel Reviewed on: 20th September 2022

Great value

5
Great coverage for a competitive price. All customer service experiences have been positive. Reviewed on: 20th September 2022

Great service

5
Easy to rejoin emailed and more than happy to carry on with the policy Reviewed on: 20th September 2022

Clear, reasonably priced insurance

5
I liked that they gave more details about what would be covered under the policy in terms of how you needed to secure the bike while at home. I read several other policies prior to this and was not sure or there were really onerous conditions. Cycleplan made it clear. Reviewed on: 20th September 2022

Electric bike insurance

5
All good not had to make a claim. Expect to renew in January 2023. Its peace of mind if my bike is stolen or I have an accident. Reviewed on: 20th September 2022

Brilliant staff

5
Very helpful getting me the cover I needed for my ebike, would recommend to everyone Reviewed on: 20th September 2022